Setting Up the Commvault HyperScale Appliance With 10G Data Protection and Storage Pool Networks

The Commvault HyperScale Appliance can be setup using 2 10GigE ports per node as follows:

  • 1 for Data Protection
  • 1 for internal Storage Pool traffic

Refer to the following diagrams for cabling a single connection:

HS3300 single connection diagram

HS1300 single connection diagram

This setup requires 2 IP addresses per node.

Note: The Commvault HyperScale wizard uses DHCP to automatically detect and setup the nodes and the CommServe.

Before You Begin

  • Use the data collected in the Pre-Installation Checklist to setup the nodes.
  • Using ping or any other DNS command / tool, ensure that the DNS entries are available for the CommServe, Control Host and each of the MediaAgent nodes.

    Ensure that both the forward and reverse lookups are available for these entities.

  • Power on the nodes.

    The node will automatically boot to Red Hat Enterprise Linux Server.

    Important: Power on 3 nodes at a time.

  • Run the ifconfig command from each node and note down the IP address and the corresponding network interfaces.

    Click here to view a sample output of the command.

  • Run the ethtool on each of the specific interfaces to verify that they correspond to the 10 GB network interface.

    Click here to view a sample output of the command.

  • Make sure that the firewall ports are enabled between the data protection and iRMC management networks. Mainly the nodes should be able to communicate with the iRMC ports. The setup will fail if there is a communication failure between these ports. For information about ports required by iRMC, see Firewall Port Requirements.
  • If you plan to attach the nodes to an existing CommServe, make sure that you are logged in as an user with necessary permissions on the CommServe to install the software. For more information about the permissions needed to setup the node as a client in the CommServe, see User Security Permissions by Feature - Deployment. (If necessary, the deployment permission can be removed for the user after the installation, as this permission check is performed only when the nodes are registered in the CommServe.)


  1. Open a Web browser from any computer that can connect to the nodes.
  2. Type the IP address associated with any one of the nodes.

    The Commvault HyperScale wizard is displayed.

  3. Type root as the Username and cvadmin as the Password.

    The Provide Node Information page is displayed.

  4. Add the Root password / Confirm password for the node(s).

    Optional: Click the Use different root password for each node toggle key to setup unique passwords for each node.

  5. The Data Protection network for the nodes will display the dynamic IP addresses associated with Data Protection network.

    Enter the static IP address associated with each of the nodes. Use the results obtained from the ifconfig command to identify and provide the correct static IP address for each of the nodes.

  6. The Storage pool for the nodes will display the IP addresses associate with the Storage Pool network.

    Typically, these are class C IP addresses which are configured statically. These IP addresses will be used by the cluster for internal communication.

    Verify and validate the information using the data collected in the Pre-Installation Checklist.

    If necessary, edit the information to make sure that the correct IP addresses are provided for each node.

  7. Click Next.

    The Provide Network Information page is displayed.

  8. The IP addresses associated with the Default Gateway, Netmask, DNS Servers, and Cluster Netmask is displayed.

    Verify and validate the information using the data collected in the Pre-Installation Checklist.

    If necessary, edit the information to make sure that the correct network related information is provided.

    Note: DNS 1 and DNS 2 are mandatory. The setup will fail if only one DNS Server is available. If you have additional DNS Servers, click the Add DNS link to add additional DNS servers.

  9. Click Next.

    This process may take some time to complete.

    The CommServe Information page is displayed.

  10. Optional: Enable the Use existing CommServe option to join an existing CommServe. (Leave this option disabled if you are setting up a new CommServe.)

    Note: If the CommServe is located behind a firewall, you must perform additional steps to connect to the CommServe. For more information, see Connecting To a CommServe Behind a Firewall During Setup.

  11. In the CommServe Host Name (FQDN) box, enter a fully qualified host name for the CommServe computer.
  12. Enter a password for the CommServe Server, in the Password / Confirm Password boxes.

    Note: This is the 'Admin' password which must be used to login to the CommServe computer and to access the Command Center and the Control Host.

    If you enabled the Use Existing CommServe option, enter the following:

    1. The fully qualified host name of an existing CommServe in the CommServe Host Name (FQDN) box.
    2. Type the credentials to access this CommServe in the Username and Password boxes.
    3. Skip to step 15.
  13. Enter the Windows product key provided in the package in the Windows Product Key box.
  14. In the Control Host Hostname (FQDN) box, enter a fully qualified host name for the control node.
  15. Click Save.

    The software will start the installation process.

    If you are setting up a Primary or standby CommServe, a virtual machine is setup as the CommServe host. This process may take some time (approximately 45 minutes) to complete.

    You can monitor the progress using the progress bar.

    Caution: Do not reboot or stop the installation during this process.

    Tip: In the course of the installation, the IP address used in the Web browser to access the Commvault HyperScale wizard will switch to the static IP address associated with one of the nodes. If you have to restart the setup, use the FQDN associated with that node to re-launch the wizard in the Web browser.

    This completes the setup.

What to Do Next

Last modified: 10/7/2019 4:03:27 PM