Why don't I see data for previous months in the Chargeback Report?

When you first turn on data collection for the Chargeback Report in the Control Panel, data from the last 12 months, 12 weeks, or 30 days is automatically scheduled to upload at the rate of one month, week, or day per upload.

That means it will take 12 days to upload the last 12 months or 12 weeks of Chargeback data, and it will take 30 days to upload the last 30 days of Chargeback data.

If you want to complete the upload process more quickly, in the Control Panel, click Upload Now every 10 minutes until all the data is uploaded.

Last modified: 9/16/2020 6:52:19 PM