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Installation Failure Due to CommServe Service Restart Error

Symptoms

  • Installation fails with the following error in the Hyperscale.log:

    Failed to start CommServe services after commcell name change, please check log /var/log/hyperscale.log for more details.

  • But CommServe services are up and running and functioning properly.

Resolution

  1. Shut down the and reopen the Browser window from which install is performed.
  2. Restart the install and resume the installation.

Last modified: 4/25/2019 8:44:40 PM