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Installing the End-User Laptop Package on a Windows Operating System

After you invite your end users to install the end-user Laptop package, they will use the following procedure to do the installation.

Procedure

  1. Access the Web Console by doing the following:
    • If you received an email from your administrator with a link to the package, click on the link in the email.
    • Open your web browser and type the Web Console URL provided by the administrator in the address bar.

      The URL should be in the following format: http://webhost/webconsole, for example: http://client.mydomain.com/webconsole.

  2. On the Login screen, enter your active directory login credentials and then click Login to access the Web Console.
  3. On the My Applications page, click Download Center.
  4. In the Open File - Security Warning dialog box, click Run.
  5. On the Download Center page, download the package available for your computer.

    If you are unable to download the package, contact your System Administrator.

  6. After the download is complete, double click the .exe file.

    The Custom Install Package wizard opens.

  7. Click Next to continue.
  8. On the Extraction Path page, enter the location where you want to extract the package and click Next.

    The installation proceeds silently and may take several minutes to complete.

  9. If you need to activate your laptop, see Activating Your Laptop by Using Edge Monitor.

Last modified: 11/16/2017 5:26:52 PM