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Mass Distribution

The laptop package can be pushed and installed using third-party software such as Microsoft System Center Configuration Manager (SCCM) or Jamf software. If you have created an installation user and entered those credentials to create the package, those credentials will be used to install the software.

Note: When you install with either an excluded installation user or an authorization code, the Edge Monitor on the client will query the AD server from the client and give the current logged on user's logon name and email to the CommServe database. If using a third party identity instead of AD, Edge Monitor will prepend the company alias and append the company SMTP to the current logged on local user.

Procedure

Configure the third-party software to run the following command from the folder containing the laptop package contents.

  • Windows

    Windows packages using a self extracting executable which can be launched using a deployment tool with command line. The package must be pushed to the machine locally before running the command line. Running the package remotely over the network is not supported.

    Win32_Client.exe /silent /install /silent /authcode authcode

    WinX64_Client.exe /silent /install /silent /authcode authcode

    Where authcode is the company authorization code which is required if you did not enter the installation user's credentials when the package was created. To obtain the authorization code, go to Admin Console Companies > Company name > General or CommCell > General.

  • Macintosh Operating System (macOS)

    Silent macOS packages are built using the macOS pkg framework. These can be directly placed into the Jamf Casper software to run anytime. The package does not take arguments on command line, so you need to create a text file with the arguments, on the local macOS computer.

    On the local macOS computer, create an "install.ini" file in the global application support directory.

    Path to the ini file: /Library/Application Support/Commvault/install.ini

    Parameter inside the ini file: AUTH_CODE="######"

    After creating the text file, you can push the macOS.pkg package to the client.

    sudo installer -pkg <path_to_pkg> -target /

  • UNIX Operating System

    For silent install on a UNIX machine, use the following:

    ./silent_install –authcode <authcode>

    Where authcode is the company authorization code, which is required if you did not enter the installation user's credentials when the package was created. To obtain the authorization code, go to Admin Console Companies > Company name > General or CommCell > General.

    For interactive or semi-silent install on a UNIX machine, use the following:

    ./cvpkgadd –authcode <authcode>

    Where authcode is the company authorization code, which is required if you did not enter the installation user's credentials when the package was created. To obtain the authorization code, go to Admin Console Companies > Company name > General or CommCell > General.

For a list of installer error codes, see Installer Error Codes.

Result

The device is auto-activated and end-user is assigned as the owner of the device.

Last modified: 10/16/2018 10:06:51 PM