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Exchange Mailbox Journal Mailbox

The Exchange Mailbox Journal Mailbox works in conjunction with the message journaling feature of Microsoft Exchange Server software to archive all incoming and outgoing messages and attachments. A copy of all incoming messages and outgoing messages are captured in the Exchange Journal Mailbox, which is then archived with the Exchange Mailbox according the to the schedules that you create. Incoming messages are written to the journal mailbox as they come into the Exchange server. Therefore, all messages are recorded, regardless of whether the message recipients delete the message in their mailboxes.

The archived data remains available for retrieval for the length of time set in the Commvault Exchange journal plan. During this period, the data is readily available for access and retrieval by authorized users. All archived data is protected from any edit or alteration from all users within the context of the archival system (that is, the archived data on the storage media cannot be written to or altered).

Journal Mailbox supports:

  • Database-level journaling.
  • Premium journaling (that is, rule-based journaling). You must have the Exchange Enterprise Client Access License (CAL) on your Exchange server to use premium journaling. For more information, consult the Microsoft documentation. For example, see the Microsoft TechNet article, "Manage journaling", https://technet.microsoft.com/en-us/library/jj651670(v=exchg.150).aspx.

Journal Mailbox does not support Office 365 with Exchange. If you want to journal using the Office 365 with Exchange server, use the ContentStore Mailbox.

Before you set up Exchange Mailbox in the Admin Console, perform the prerequisite tasks. After you set up Exchange Mailbox in the Admin Console, perform the configuration tasks.

Last modified: 3/11/2018 10:15:23 PM