Restoring Mailboxes, Mailbox Items, or Messages Using Exchange Mailbox

Applies to: User Mailbox, and Journal Mailbox

Restore a mailbox, a mailbox item (such as a folder, a contact, or a calendar entry), or a message.


  1. In the navigation pane, expand Solutions > Exchange, and then click the Exchange_Mailbox_server.
  2. In the Agents area, click Exchange Mailbox.
  3. In the Content area, click the backup_set.
  4. In the upper-right, click Restore.

    The Backup content page appears.

  5. Do one of the following:
    • To restore a mailbox, select the check box next to the mailbox name.
    • To restore a folder, expand the mailbox, and then select the check box beside the folder name.
    • To restore a message, expand the mailbox and folder, and then select the check box next to the appropriate message.
    • To restore a message that has an attachment, select a message that has paper clip icon.
  6. Click Restore.

    The Restore options dialog box appears.

  7. From the Restore to list, select Mailbox.
  8. From the Destination host list, select the name of the Exchange Mailbox server computer.
  9. To restore the data to the same path from which it was backed up, select the Restore to original folder check box.
  10. In the When message exists area, do either of the following:
    • To overwrite any existing messages, select Overwrite unconditionally.
    • To prevent an item that already exists from being overwritten, select Skip.
  11. Journal Mailbox: To restore only the actual message, select the Remove journal report if it exists on restore check box.

    The journal report is removed when the message is restored.

  12. Click Submit.

Last modified: 3/11/2018 10:16:10 PM