Setting Up the Commvault HyperScale Appliance

The Commvault HyperScale wizard guides you through the process of setting up the Commvault HyperScale Appliance with one of the following configurations:

  • Setup a new CommServe in a virtual machine within the appliance and connect it to each of the MediaAgent nodes.
  • Setup the appliance as MediaAgents only, and attach these MediaAgents to an existing CommServe.

About This Task

Before You Begin

  • Use the data collected in the Pre-Installation Checklist to setup the nodes.
  • Obtain static IP addresses for the following:
    • CommServe
    • Control Host
    • Each of the MediaAgent nodes
  • Make sure that the firewall ports are enabled between the data protection and iRMC management networks. Mainly the nodes should be able to communicate with the iRMC ports. The setup will fail if there is a communication failure between these ports. For information about ports required by iRMC, see Firewall Port Requirements.
  • Using ping or any other DNS command / tool, ensure that the DNS entries are available for the CommServe, Control Host and each of the MediaAgent nodes.

    Ensure that both the forward and reverse lookups are available for these entities.

  • Connect only the 10 GB network interfaces (Data Protection and Storage Pool) from the nodes.
  • Power on the nodes.

    The node will automatically boot to Red Hat Enterprise Linux Server.

    Recommended: Power on 3 nodes at a time.

  • Run the ifconfig command from each node and note down the IP address and the corresponding network interfaces. For more information on running this command, see Setting up the Integrated Remote Management Console (iRMC).

    A sample output of the command is shown below:

  • Run the ethtool on each of the specific interfaces to verify that they correspond to the 10 GB network interface.

    A sample output of the command is shown below:


  1. Open a Web browser from any computer that can connect to the nodes.
  2. Type the IP address associated with any of the nodes.

    The Commvault HyperScale wizard is displayed.

  3. Type root as the Username and cvadmin as the Password.

    The Provide Node Information page is displayed.

  4. Optional: Enable the Use separate management network option to setup the management network on nodes.


    • One of the 1GB Net Interface Card (NIC) will be used for the Management Network.
    • Make sure that the Management, Data Protection and Storage Pool networks are on different subnets.
  5. Optional: Enable the Use different root password for each node option to setup unique passwords for each node.
  6. Add the Root password / Confirm password for the node(s).
  7. The Data Protection IP Address for the nodes will display the dynamic IP addresses associated with Data Protection network. Enter the static IP address associated with each of the nodes.

    Use the results obtained from the ifconfig command to identify and provide the correct static IP address for each of the nodes.

  8. The Storage Pool IP Address for the nodes will display the IP addresses associate with the Storage Pool network.

    Typically, these are class C IP addresses which are configured statically. These IP addresses will be used by the cluster for internal communication.

  9. Optional: If the Use separate management network option was enabled, enter the IP addresses associated with the Management network.
  10. Click Next.

    The Provide Network Information page is displayed.

  11. The Netmask, Gateway and DNS Servers information is displayed for Data Protection and Storage Pool networks.

    Verify and validate the information using the data collected in the Pre-Installation Checklist.

    If necessary, edit the information to make sure that the correct network related information is provided.

    Note: DNS1 and DNS2 are mandatory. The setup will fail if only one DNS Server is available.

  12. Click Next.

    The Provide CommServe Information page is displayed.

  13. Enable the Use existing CommServe option to join an existing CommServe. Use this option to setup only the MediaAgents in the appliance. (Leave this option disabled if you are setting up a new CommServe.)

    Note: If the CommServe is located behind a firewall, you must perform additional steps to connect to the CommServe. For more information, see Connecting To a CommServe Behind a Firewall During Setup.

  14. In the CommServe Host Name (FQDN) box, enter a fully qualified host name for the CommServe computer.
  15. Enter a password for the CommServe Server, in the Password / Confirm Password boxes.

    Note: This is the 'Admin' password used to login to the CommServe computer and to access the Admin Console and the Control Host.

    If you enabled the Use Existing CommServe option, enter the following:

    1. The fully qualified host name of the CommServe in the CommServe Host Name (FQDN) box.
    2. Type the credentials to access the CommServe in the Username and Password boxes.
    3. Skip to step 16.
  16. Enter the Windows product key provided in the package in the Windows Product Key box.
  17. In the Control Host Hostname (FQDN) box, enter a fully qualified host name for the control node.
  18. Click Save.

    The software will start the installation process.

    If you are setting up a new CommCell, a virtual machine is setup as the CommServe host.

    This process may take some time (approximately 45 minutes) to complete.

    You can monitor the progress using the progress bar.

    Caution: Do not reboot or stop the installation during this process.

    Tip: During the setup, the IP address used in the Web browser to access the Commvault HyperScale wizard will switch to the static IP address of one of the nodes. In case you need to restart the setup, use the FQDN associated with that node to re-launch the wizard in the Web browser.

    This completes the setup.

What To Do Next

Last modified: 4/22/2019 9:51:10 PM