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Restore - Outlook Add-In

After the Outlook Add-In has been installed, you can perform all of the following operations on the stubbed messages:

Recalling an Archived Message and Attachments

  1. Open Microsoft Outlook, enter your Profile Name if required, and then click OK.
  2. Select an archived message to restore.
  3. In the preview pane, click Download.

    You are asked to either Open or Save the message. 

  4. Click Save.

    The recovered message is saved in .msg format.

Replying To and Forwarding a Message

  1. Open Microsoft Outlook, enter your Profile Name if required, and then click OK.
  2. Select a message that you want to reply to or forward.
  3. From the top menu, click Reply or Forward.

    A message appears that asks if you want to continue because an archived message will be recalled and it might take some time.

  4. Click Yes.

    The email message opens in draft format and you can reply or forward, as needed.

Last modified: 4/16/2018 8:43:47 PM