Loading...

Disable Sharing in Compliance Search

By default, compliance officers can share Review Sets and other entities with permitted users and user groups from the Compliance Search page. You can use a qcommand operation to control this sharing capability from the Compliance Search Page for all users. This disabling sharing ensures that information cannot be shared between users or user groups.

  1. Log in to the Web Server machine.
  2. Open the Command Prompt window:
    1. Click Start.
    2. Type cmd, and then press Enter.
  3. At the command prompt, navigate to the <software installation path>\Base folder.
  4. Type qlogin, and then press Enter.
  5. Enter the login credentials of an administrator:
    1. Type the administrator user name, and then press Enter.
    2. Type the administrator password, and then press Enter.

      The password will not display in the command prompt window.

  6. Proceed as follows:

    To

    Then

    Disable Sharing

    1. Run the following qscript:

      qoperation execscript -dbn DM2 -c WebServerClientName -sn UpdateSettingValue -si 'DISABLE_SHARING' -si 'True'

      where <WebServerClientName> is the name of the Web Server client as it appears in the CommCell console.

    2. Press Enter.

      After a few moments, the message Qscript Execution Succeeded! appears, indicating that sharing has been disabled in Compliance Search.

    3. Proceed with step 7.

    Enable Sharing

    1. Run the following qscript:

      qoperation execscript -dbn DM2 -c WebServerClientName -sn UpdateSettingValue -si 'DISABLE_SHARING' -si 'False'

      where <WebServerClientName> is the name of the Web Server client as it appears in the CommCell console.

    2. Press Enter.

      After a few moments, the message Qscript Execution Succeeded! appears, indicating that sharing has been enabled in Compliance Search.

    3. Proceed with step 7.
  7. Restart Internet Information Services (IIS):
    1. At the command prompt, type iisreset.
    2. Press Enter.
  8. Close the Command Prompt window.
  9. Restart Tomcat Services:
    1. Click Start.
    2. Type view local services, and then press Enter.

      The Services window appears.

    3. In the list of Services (Local), right-click CommVault Tomcat Service (Instance001), and then select Restart.
  10. Log in to the Compliance Search page to verify that sharing is disabled.

Last modified: 7/2/2018 4:03:05 PM