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Editing Case Options

If you want to change a case after it has been created, you can edit some of the case options in Case Manager.

Before You Begin

Procedure

  1. Click the name of the case you want to edit.
  2. Under the Case Manager tab, click Edit.
  3. In the Edit Case tab, make your changes to the available options. See Options Available when Editing a Case.
  4. When you are finished, click Preview and Save and then click Save.
  5. In the Remarks box that appears, type a description of your changes and then click OK.

    Your remarks will appear in the Audit Report for Case Manager.

Last modified: 8/15/2018 8:30:58 PM