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Configuring Exchange Mailbox End-User Delete

You must enable End-User Delete so that end users can delete messages from the Web Console. In addition, you can provide end users with access to the Web Console from within Microsoft Outlook. Using this method, you create a folder in Microsoft Outlook that acts as a shortcut to the Web Console.

To complete the configuration process, select a storage policy that uses the MediaAgent that you have configured to delete data.

If you want to provide end users access to backed up messages using the Outlook Add-In with ContentStore Email Viewer, install and configure Outlook Add-In with ContentStore Email Viewer before you enable End-User Delete.

Before You Begin

Procedure

  1. To enable End-User Delete for the Web Console, from the CommCell Console, at the CommServe level, add the EnableEndUserErase additional setting using the values shown in the following table.

    For more information, see Add or Modify an Additional Setting.

    Property

    Value

    Name

    EnableEndUserErase

    Category

    CommServDB.GxGlobalParam

    Type

    Integer

    Value

    1

  2. Optional: To provide end users with access to the Web Console from Microsoft Outlook, add the following additional settings:
    • OutlookAddinUrl: This setting provides a link to the My Archive Quota report so that end users can see all their backed up messages if they were backed up in multiple locations.
    • OutlookWebconsoleShortcut: This setting creates a folder in Microsoft Outlook that acts a shortcut to the Web Console from which end users can delete their backed up messages.
    1. From the CommCell Console, at the client level, add the OutlookAddinUrl additional setting using the values shown in the following table.

      For more information, see Add or Modify an Additional Setting.

      Property

      Value

      Name

      OutlookAddinUrl

      Category

      MSExchangeMBAgent

      Type

      String

      Value

      Type the URL to the My Archive Quota report.

    2. Add the OutlookWebconsoleShortcut additional setting using the values shown in the following table.

      Property

      Value

      Name

      OutlookWebconsoleShortcut

      Category

      MSExchangeMBAgent

      Type

      String

      Value

      Type the name that you want to use for the folder name (shortcut) to the Web Console.

      The shortcut appears in Microsoft Outlook on the client computer after the next backup.

  3. Select the appropriate storage policy.
    1. From the CommCell Console, expand Client Computers > client.
    2. Right-click the agent, then click Properties.

      The Properties dialog box appears.

    3. Click the Storage Device tab.

      Note: If the Storage Device tab is not available, you must activate the Delete Data license.

    4. In the Filter Storage Policy list, select the storage policy that uses the MediaAgent that you use for deleting data.
    5. Click OK.

What to Do Next

If you want to avoid creating orphaned stubs (that is, a stub with no corresponding backed up message), enable source pruning.

 

Last modified: 4/12/2018 9:04:09 PM