Upgrades - FAQ

This page includes frequently asked questions about the upgrade process.

How can I request an upgrade?

You can request an upgrade by using the Request Upgrade to V11 option on the Cloud Services website. For instructions, see Requesting an Upgrade through the Cloud Services Website.

If you have problems requesting an upgrade, review the following list and find the appropriate resolution for your problem.

If you have any questions about the upgrade process, contact your Account Team Representative or send an email to yourupgradeadvisor@commvault.com including your CommCell ID. You can find the ID in the License Administration dialog box of the CommCell Console's Control Panel.

Last modified: 1/11/2018 9:15:25 PM