Common Terms in Reports

The following table lists terms that commonly appear in reports, definitions of the terms, and the reports where terms appear.




Current Capacity Usage

Amount of space used for front-end data in terabytes (FET). FET is the amount of data in the largest backup job from the most recent full backup cycle. Indicates whether you are approaching the capacity license limit.


SLA (Service Level Agreement) indicates the percentage of clients that met or missed SLA. The formula used to calculate SLA is: Number of Clients that Met SLA / Total Number of Clients.

A client meets SLA when all of its subclients and databases are protected by at least one successful full, incremental, differential, or log backup job in a given time range, such as 1, 3, 5, 7, 14, 21 or 30 days. A client misses SLA when there are no successful jobs run in a given time range.

A job is considered unsuccessful when it is failed, killed, or completed with errors. Subclients that have no jobs scheduled or have scheduled jobs that do not run also count as missed SLA. The SLA calculation excludes clients and subclients that are deconfigured or have backup activity disabled, laptops that are offline during the entire time range, and virtual machines that have the Exclude from SLA and Strike Counts option enabled.

Storage - Data Retention

Storage - Data Retention estimates the amount of data that will be eligible for pruning, based solely on the retention days and extended retention settings that are configured in the storage policy copy. Other parameters related to data retention, such as retention cycles and dependencies amongst backup types are not considered in this calculation.


The latest failed or killed backup job on each subclient counts as a strike. Three or more strikes display as three red dots in the report. A successful full backup job resets the strike count to zero.


Throughput indicates the size of data that was transferred for backup jobs from the previous day. The formula used to calculate throughput is:Application Size / 24.

Time Zone

The time zone that appears in a report is the time zone configured for the CommCell computer where data was collected. The time zone is not the time zone configured on the Metrics Reporting Server.


Last modified: 10/31/2019 2:43:32 PM