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Installing Updates / Hot Fixes

Individual updates or hot fixes can be installed in a High Availability CommServe host setup.

Before You Begin

  • Download the Update / Hot Fix. For more information about downloading updates, see Downloading Software Using the CommCell Console.
  • Configure the remote cache directory on the standby CommServe host.
  • Synchronize the remote cache directory on the standby CommServe host.

Procedure

  1. Login to the active CommServe host and copy the update / hot fix to the CommServe Cache.

    For more information on CommServe Cache, see Manage the CommServe Cache.

  2. Open CommCell Console from the active CommServe host.
  3. From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Install Service Pack and Hotfixes.
  4. In the General tab, select the Client Computers check box and then select the clients associated with the following instances:
    • Instance 1 of the active CommServe host
    • Instance 2 of the active CommServe host
    • Instance 2 of the standby CommServe host
  5. Click OK.

Result

This will install the necessary updates on all the instances, including Instance 1 of the standby CommServe host.

Last modified: 3/21/2019 6:44:51 PM