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Generating Alerts for Events

The events displayed in the Event Viewer window are great tools for monitoring the activities that occur in a CommCell. You can add alerts for an event based on the event's properties such as event code, severity or description.

Use the following steps to generate an alert for an event:

  1. From the CommCell Console toolbar menu, click Event Viewer.
  2. Right-click an event and then click Add Alert from the shortcut menu.

    Alternatively, you can also right-click the event and then click View Alerts from the shortcut menu. From the Alerts dialog box, click Add.

  3. In the Add Alert Wizard dialog box, type the event name in the Display Name box and click Next.
  4. Select the clients and/or client groups that you want to associate with this alert and click Next.
  5. Select the criteria that will trigger the alert and click Next.

    The conditions displayed in the Alert Criteria area are the event properties displayed in the Event Viewer window.

  6. Select the way in which the alert is to be sent to its intended recipient and click Next. For example, you can click Select [Email] for notification to send the alert as an email.
  7. Select the CommCell users and/or user groups that will receive the alert and then click Next.
  8. Review the options that you selected in the Summary tab and click Finish.

Last modified: 8/27/2018 9:10:54 PM