V11 SP8
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Downloading Software for UNIX, Linux, and Macintosh Computers Using the Download Manager

You can download the latest Commvault software by using the Download Manager application. During the download, the application bundles an installation package with all the available UNIX agents and tools. The download operation is also referred to as creating an installation package.

The installation package is useful in the following scenarios:

  • You cannot download the software using the CommCell Console because the CommServe computer does not have Internet connectivity.
  • You want to physically install or upgrade the software on a computer.
  • You want to perform advanced operations, such as recording your installation to perform unattended installations.

Before You Begin

Obtain the latest Download Manager application from the Cloud Services website or the Maintenance Advantage website. For instructions, see Downloading Installation Media.

Note: The application is available for the last three service pack versions of the Commvault software. Although we recommend that you obtain the application with the latest service pack version, you can obtain any version. Remember that the version must be higher than the one that is installed in your environment (you cannot roll back to a previous version).

Procedure

Use the following steps to create an installation package for UNIX, Linux, and Macintosh computers.

  1. On a Windows computer, start the Download Manager application, select where to extract the installation files, and then click Extract.

    The installation wizard opens.

  2. On the welcome page, select the I Agree check box and proceed to the next page.
  3. On the Choose the Installation Type page, click Download packages to install on a different computer and proceed to the next page.
  4. On the Select Operating System Type page, click Unix, select the type of operating system that your computers support, and then proceed to the next page.

    You can select more than one operating system. For example, if you have Linux and Solaris computers that support 64-bit processors, select the Linux-x86-64 and Solaris-x86-64 check boxes and proceed to the next page.

  5. On the Download Location page, specify the location where you want to download the installation package, and then proceed to the next page.

    Note: Make sure that the download location has enough disk space available to accommodate the software that you want to download. If the download location is not the system C:\ drive, you must have at least 1 GB of free space on your system C:\ drive to accommodate cached download files.

  6. On the TAR File Destination page, choose whether to create .tar files:
    • If you do not want to create a .tar file, proceed to the next page.
    • If you want to compress the installation package in a .tar file, select the Create a TAR file for UNIX packages check box, specify where to save the file, and then proceed to the next page.

      Both the .tar file and the uncompressed package will be available at the end of the package creation.

      Note: When you copy the package to a Linux computer, the .tar file preserves the software file attributes and reduces the chances of dealing with file permission issues.

    When you proceed to the next page, a status page is displayed showing the current operation and a progress bar. If you cancel the download or if the internet connectivity is lost, the application allows you to resume the unfinished download from the point of failure.

  7. On the Install Status page, click Finish.

    Remember: As a best practice, keep the installation package up to date, or at the same service pack level as that of the CommServe computer.

What to Do Next

Make the package available for UNIX, Linux, and Macintosh client computers by using one of the following methods:

Method 1: Creating a DVD

Use this method if you want to provide the installation package on a DVD.

Method 2: Copying the Package to an NFS Share

Use this method if you want users to retrieve the package from an NFS share. You can also use this method to copy the installation package directly to a client computer.

Method 3: Copying the Package to the CommServe Cache

Use this method if you want users to install or upgrade the software using the CommCell Console. Remember that the CommServe software must be already installed or upgraded.

Method 1: Creating a DVD

Locate the package contents and perform one of the following steps:

  • Write the package contents directly to a DVD.
  • Create an ISO image file using third-party tools.

Method 2: Copying the Package to an NFS Share

Use third-party tools (for example, WinSCP) to copy the package from the Windows computer to an NFS share or to a specific UNIX computer.

We recommend that you copy the installation package, rather than the .tar file, in the following scenarios:

  • If you want to copy the package to a specific UNIX computer that does not have the GNU TAR utility (gtar) installed.

    Note: By default, Linux includes the gtar utility, but AIX, HP-UX, and Solaris do not.

  • If the NFS share is used by a UNIX computer that does not have the GNU TAR utility (gtar) installed.

Copying the Package

Keep in mind the following requirements when you copy the package:

  • Use the SFTP or SCP transfer protocols.
  • Use the Binary transfer mode.
  • At minimum, set the 755 permissions ('rwxr-xr-x') for the package files and directories.

Copying the TAR File

After the .tar file is copied to the destination computer, extract the .tar file contents by using the gtar utility.

Method 3: Copying the Package to the CommServe Cache

You can copy the package to the CommServe cache by using the CommCell Console. If the CommServe cache already has the Commvault software, the copy operation will replace old software files with new ones.

Before the copy, you must review the following requirements:

  • If the package is compressed in a .tar file, use the uncompressed package, not the .tar file.
  • The CommServe cache directory only supports packages from the current Commvault version. If you have packages from older versions, do not copy them.

Use the following steps to copy the package by using the CommCell Console:

  1. From the CommCell Console ribbon, click the Tools tab and then click Add/Remove Software > Copy Software.
  2. In the Copy Software Options dialog box, complete the following steps:
    1. In the Copy Software From Location box, specify the path to the directory where the package contents are located.

      Note: If the package is in a network or NFS share, use the Impersonate User option to specify a user account with sufficient permissions to access the share.

    2. By default, the CommCell Console copies the package to the CommServe cache and synchronizes the remote cache directories with the CommServe cache.

      If you only want to copy the package and not synchronize the remote cache directories, click the Options tab and click Copy.

    3. Click OK.

    You can track the copy operation from the Job Controller window.