V11 SP8
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Configuring Office 365 with Exchange Administrator Accounts

Applies to: Office 365 with Exchange, User Mailbox

In this procedure, you configure the Office 365 with Exchange (Exchange Online) Administrator Account.

Procedure

  1. In the CommCell Console, expand Client Computers > client.
  2. Right-click the agent, and then click Properties.

    The Exchange Mailbox Properties dialog box appears.

  3. On the Exchange Service Settings tab, in the Exchange Service Account area, click Add.

    The Exchange Service Account Credentials dialog box appears.

  4. If you have an on-premises server, configure the Exchange Administrator account by doing the following:
    1. From the Service type list, select the version of your on-premises server.

      Important: If you do not have an on-premises server, select any value other than Exchange Online.

    2. Type the credentials for the Exchange Administrator, and then click OK.
  5. Configure the Office 365 with Exchange Administrator account by doing the following:
    1. In the Exchange Service Account area, click Add.

      The Exchange Service Account Credentials dialog box appears.

    2. From the Service type list, select Exchange Online.
    3. In the Email address box, type the SMTP address of the Office 365 with Exchange Administrator account.
    4. Type the credentials for the Office 365 with Exchange  Administrator account, and then click OK.