V11 SP8
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Exchange Mailbox End-User Erase

With Exchange Mailbox End-User Erase, end users can delete backed up messages from secondary storage in the following ways:

  • Using the Web Console
  • By opening the Web Console within Microsoft Outlook
  • From within Microsoft Outlook using the ContentStore Email Viewer

Before You Begin

  • Make sure that you have the Erase Data license.
  • Install the agent on the client.
  • To enable End-User Erase with the  Web Console:
    • Install and configure the Web Server and the Web Console on a server that has IIS enabled.
    • Install the 64-bit version of Microsoft Outlook on the Web Server.
  • Make sure that the MediaAgent is a high-performance computer that can be scaled up if necessary.
  • Make sure that the MediaAgent is the only Commvault component running on the MediaAgent computer.
  • To enable End-User Erase with the ContentStore Email Viewer, install and configure Outlook Add-In with ContentStore Email Viewer.
  • Optional: Enable source pruning to prevent creating orphaned stubs (that is, a stub with no corresponding backed up message).