V11 SP8

Disabling the Double-Click Message Recall from a Stub for Outlook Add-In

By default, users can recall a message when they double-click a stub. However, you can disable this option.


  1. On the client where the agent is installed, disable user impersonation by adding the DisableDoubleclickRecall additional setting as shown in the following table.

    For instructions about adding the additional setting from the CommCell Console, see Add or Modify an Additional Setting.

    Property Value
    Name DisableDoubleclickRecall
    Category iDataAgent\CVExMetadata
    Type Integer
    Value 1
  2. Run an archiving job.

    Recalling messages by double-clicking the stub is disabled.