V11 SP8
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Configuring Exchange Mailbox End-User Erase

You must enable End-User Erase so that end users can erase messages from the Web Console. In addition, you can provide end users with access to the Web Console from within Microsoft Outlook. Using this method, you create a folder in Microsoft Outlook that acts as a shortcut to the Web Console.

To complete the configuration process, select a storage policy that uses the MediaAgent that you have configured to erase data.

If you want to provide end users access to backed up messages using the Outlook Add-In with ContentStore Email Viewer, install and configure Outlook Add-In with ContentStore Email Viewer before you enable End-User Erase.

Before You Begin

Procedure

  1. To enable End-User Erase for the Web Console, from the CommCell Console, at the CommServe level, add the EnableQuotaManagement additional setting using the values shown in the following table.

    For more information, see Add or Modify an Additional Setting.

    Property Value
    Name EnableEndUserErase
    Category CommServDB.GxGlobalParam
    Type Integer
    Value 1
  2. Optional: To provide end users with access to the Web Console from Microsoft Outlook, add the following additional settings:
    • OutlookAddinUrl: This setting provides a link to the My Archive Quota report so that end users can see all their backed up messages if they were backed up in multiple locations.
    • OutlookWebconsoleShortcut: This setting creates a folder in Microsoft Outlook that acts a shortcut to the Web Console from which end users can erase their backed up messages.
    1. From the CommCell Console, at the client level, add the OutlookAddinUrl additional setting using the values shown in the following table.

      For more information, see Add or Modify an Additional Setting.

    2. Property Value
      Name OutlookAddinUrl
      Category MSExchangeMBAgent
      Type String
      Value Type the URL to the My Archive Quota report.
    3. Add the OutlookWebconsoleShortcut additional setting using the values shown in the following table.
      Property Value
      Name OutlookWebconsoleShortcut
      Category MSExchangeMBAgent
      Type String
      Value Type the name that you want to use for the folder name (shortcut) to the Web Console.

      The shortcut appears in Microsoft Outlook on the client computer after the next backup.

  3. Select the appropriate storage policy.
    1. From the CommCell Console, expand Client Computers > client.
    2. Right-click the agent, then click Properties.

      The Properties dialog box appears.

    3. Click the Storage Device tab.

      Note: If the Storage Device tab is not available, you must activate the Erase Data license.

    4. In the Filter Storage Policy list, select the storage policy that uses the MediaAgent that you use for erasing data.
    5. Click OK.

What to Do Next

If you want to avoid creating orphaned stubs (that is, a stub with no corresponding backed up message), enable source pruning.