V11 SP8

Performing Salesforce Incremental Backups

Use this procedure to run an incremental backup of the Salesforce data

An incremental backup contains the changed data from the last successful backup. Incremental backups use fewer resources than full backups.

For more information on incremental backups, see Incremental Backups.

For information on objects that the backup does not include, see the following pages:

Note: The software performs full backups on Salesforce objects that do not support incremental backups.

Best Practice: Schedule daily incremental backups.

Before You Begin

  1. The Salesforce user profile for the user that performs the backup operations, must  have the API Enabled administrative permission.
  2. Plan your advanced settings. The options are described for the following advanced settings:


  1. From the CommCell Browser, expand Client Computers > client > Cloud Apps > instance.
  2. Right-click the subclient, and then click Backup.

    The Backup Options dialog box appears.

  3. Select the backup type and job initiation:
    1. In the Backup Type section, select Incremental.
    2. In the Job Initiation section, specify whether to run the backup now or if it will be scheduled.

      Note: If you selected Schedule, set up the schedule.

      For information on configuring a backup schedule, see Schedule Backups.

  4. Click OK.

    You can track the progress of the job from the Job Controller. When the backup has completed, the Job Controller displays Completed.

    Once your backup job is complete, you can view the backup job history. For more information, see Job History.


The data is backed up.

Minor events are set in the following cases:

  • When any object fails because of a Salesforce API restriction
  • When any download of a file fails because the file does not not exist at the time of the download, or there is a Salesforce API limit.