V11 SP8

Deployment - Virtual Server Agent for Amazon

For backups, the Virtual Server Agent (VSA) should be installed on a Windows instance hosted in Amazon and must be located in the same region as the instances to be backed up.

The proxy machine must be able to connect to ec2.amazonaws.com. To route communications through an HTTP or HTTPS proxy, provide proxy information in the CommServe Control Panel, on the HTTP Proxy tab of the Internet Options dialog box. To use an HTTPS proxy, you must provide authentication details.

For restores, the VSA proxy can be an Amazon instance or an external machine.

For IntelliSnap backups and restores from IntelliSnap jobs, the VSA proxy can be an Amazon instance or an external machine.

For more information, see System Requirements.

User Permissions

See the following topics for user permission requirements:


Commvault uses the following components to support data protection and recovery operations:

  • CommServe host - Provides management, status, and reporting for protection operations. The CommServe user interface includes the CommCell Console and CommCell Browser. Ideally the CommServe library should be located in Amazon, but it can also be hosted externally.
  • Virtual Server Agent (VSA) - The VSA can be installed on one or more machines or Amazon instances. Any machine where the VSA is installed can act as a VSA proxy to perform backups and restores.
    • For backups, the VSA must be installed on an Amazon instance in each region to be protected. Each VSA proxy can protect instances in the same region.
    • For VM conversion and restores, the VSA can be installed on an Amazon instance or on an external machine. 
  • MediaAgents - MediaAgents can reside in Amazon instances or on servers in the physical environment. MediaAgents on the VSA proxy instance might provide better performance.
  • Web Console - If VM Lifecycle Management is configured, end users can use the Web Console to create and manage their own virtual machines. Administrators can create VM provisioning templates and policies to support self-service VM provisioning for end users.