System Requirements for Virtual Server Agent with VMware
The following requirements are for the Virtual Server Agent for VMware:
VMware vCenter Server Support
The following versions are supported for vCenter Server and vCenter Server Appliance. vCenter Server support includes support for vSphere, Virtual Disk Development Kit (VDDK), ESX or ESXi, and file system versions as provided by the vCenter version.
For more information, see Correlating build numbers and versions of VMware products (1014508).
As a general rule of thumb, each version of the VDDK supports vCenter Server for the two previous major versions and for the next minor version. For example, VDDK 6.0.0 can be used with vCenter Server 5.5, 5.1, or 6.0 Update 1.
When VMware issues new versions or updates, Commvault tests against the current service pack before announcing support. For new VMware versions or updates released between Commvault service packs, and for earlier supported versions or service packs, Commvault provides continuing support, including Hot Fixes as needed to address VMware changes to functions that affect backup and recovery.
|vCenter Server Version||Commvault Support||Notes|
|4.1 (all updates)||V11 GA and later
V10 GA and later
|If VMs are part of ESX 4.1, then streaming and IntelliSnap backups are supported only through the vCenter. You cannot use a standalone ESX 4.1 server.|
|5.0 (all updates)||V11 GA and later
V10 GA and later
|5.1 (all updates)||V11 GA and later
V10 GA and later
|5.5 GA (all minor updates)||V11 GA and later
V10 SP5 and later
|5.5 Update 1 (all minor updates)||V11 GA and later
V10 SP9 and later
|5.5 Update 2 (all minor updates)||V11 GA and later
V10 SP9 and later
|5.5 Update 3 (all minor updates)||V11 GA and later
V10 SP9 and later
|6.0 GA (all minor updates)||V11 GA and later
V10 SP 10 with HotFixes 20 and 21, or later service packs
|6.0 Update 1 (all minor updates)||V11 GA and later
V10 SP12 and later
|6.0 Update 2 (all minor updates)||V11 SP4 and later V10 SP13 and later|
|6.0 Update 3 (all minor updates)||V11 SP7 and later
V10 SP15 and later
|6.5 GA (all minor updates)||V11 SP7 and later|
ESX Host Support
Before configuring backup of any ESXi servers, ensure that you are using Essentials licensing level or higher. The vStorage APIs for Data Protection (VADP) are not provided with the free version of ESXi.
For each Commvault service pack, the Virtual Server Agent includes the latest supported VDDK.
For Commvault Version 11, Service Pack 7 and later, VDDK 6.0.2 and VDDK 6.5 are both included with the Virtual Server Agent. The appropriate VDDK for the vSphere version is loaded automatically when required. For more details, see VDDK Support for the Virtual Server Agent.
Customers can also update the VDDK manually. Do not place VDDK files in the VDDK installation in the Commvault base directory.
VDDK 5.5 or later is required for vSphere 5.5 support.
With VDDK 5.5 and later, 32-bit libraries and binaries are no longer supported.
Some features are supported only for more recent versions of vCenter Server. The following table shows the required versions for features that are dependent on the version of vCenter Server and associated software. Support includes all updates for each major version unless an update is specifically excluded.
|Feature||Required Version of vCenterServer||Link|
|Agentless file restores||5.1, 5.5, 6.0, 6.5||Agentless Restores|
|File Recovery Enabler for Linux||4.1, 5.1, 5.5, 6.0, 6.5||Requirements for File Recovery Enabler|
|Live Mount||5.1, 5.5, 6.0, 6.5||Running a Virtual Machine Using Live Mount|
|Live Recovery for Virtual Machines||5.1, 5.5, 6.0, 6.5
Requires licensing for vMotion operations
|Restoring Virtual Machines with Live Recovery|
|Live Sync||4.1, 5.1, 5.5, 6.0, 6.5
VM hardware version 7.0 or higher
|Live Sync Replication|
|VM Lifecycle Management||4.1, 5.1, 5.5, 6.0, 6.5||VM Lifecycle Management|
VMware vCloud Director
vCloud Director 5.1.x, 5.5.x, 8.0
Virtual Machine Hardware
Version 4.0, 7.0, 8.0, 9.0, 10.0, 11.0, 13.0
Virtual Machine Operating Systems
All Guest Operating Systems supported by VADP
Network File System (NFS)
Virtual Machine File System (VMFS)
Virtual storage area network (VSAN)
VMware Virtual Volume (VVol)
The latest version of VMware Tools supported by the host should be installed on each virtual machine. At a minimum, the version of VMware tools on virtual machines must be supported on the host; unsupported versions must be upgraded.
For UNIX guest VMs running the following operating system releases, open-vm-tools can be used:
- Fedora 19 and later
- Debian 7.x and later
- openSUSE 11.x and later
- Recent Ubuntu (12.04 LTS, 13.10 and later)
- Red Hat Enterprise Linux 7.0 and later
- CentOS 7.0 and later
- Oracle Linux 7.0 and later
- SUSE Linux Enterprise 12 and later
For more information, see VMware support for open-vm-tools (2073803).
In an environment with firewalls, the vCenter, ESX servers, and Virtual Server Agent must be able to communicate with each other. To ensure that all components can communicate through the firewall, ensure that the ports for web services (default: 443) and TCP/IP (default: 902) are opened for communication on each of these machines.
Additional port requirements can apply for the MediaAgent when you use specific features such as Live Browse, Live File Recovery, and Live Mount. For more information, see Entering Required Firewall Settings.
Prior to performing any backup or restore operations, ensure that the following port requirements are met.
Note: If a non-default port is used with VDDK 5.5, backup or restore operations can fail. See KB Article VMW0013.
- Port for web service (default: 443) must be opened. If vCenter is configured to use non-default ports, the non-default ports must also be opened.
- Ports for web service (default: 443) and TCP/IP (default: 902) must be opened for the vStorage APIs for Data Protection.
- A port for the vCloud REST API (default: 443) must be opened.
Subclient with multiple proxies
- If you are using multiple proxies in a single subclient, open the CVD port (by default 8400) for all proxies in the subclient, to enable the coordinator node and other proxies to communicate. The CVD port is used to establish communication between proxies using a randomly selected port; to enable communication between proxies you must configure the Commvault firewall.
Proxy Computer Operating Systems
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012R2 x64 Editions
- Microsoft Windows Server 2012 x64 Editions
- Microsoft Windows Server 2008 R2 x64 Editions
- Microsoft Windows Server 2008 x64 Editions
The hardware requirements for Virtual Server Agent installed on either physical or virtual machines is explained in Hardware Specifications for Virtual Server Agent.
Note:If performing backups with the granular recovery option enabled, the location of the Job Results folder should contain additional space to accommodate at least 2 percent of the total amount of data being backed up.
Allocation Unit Size of the NTFS VolumesThe cluster size or the allocation unit size of an NTFS volume in a virtual machine must be multiple of 1024 bytes. You can set the cluster size before formatting a volume. The default cluster size is 4096 bytes.
Microsoft Visual C++
The following Redistributable Package is installed automatically. Note that the Redistributable Package can co-exist with other versions of this software.
Microsoft Visual C++ 2010 Redistributable Package
Third-party maintenance (minor) releases or service packs that are supported by the Commvault software may not be listed in our System Requirements. When possible, Commvault provides information on any known issues related to these minor releases or service packs. In some cases, these minor releases or service packs affect how the Commvault software works. Commvault software may experience changes in functionality as the result of the third-party minor release or service pack. These changes are beyond the control of Commvault. Platforms that are supported in the current version of Commvault software may not be supported in earlier versions of the software. Contact your software provider to ensure that third-party minor releases or service packs are compatible with the Commvault software.
Additional considerations regarding minimum requirements and End-of-Life policies from third-party vendors also apply.