Deduplication Troubleshooting

Deduplication Database

• MM0013: Error Code 32:406 Backups of older release clients with client side deduplication enabled cannot run to storage policies using multi-partitioned DDB

• DD0013: Error Code: 32:418 Deduplication DB access path [ ] on MediaAgent [ ] is offline/full

• DD0014: Error Code: 32:399 Deduplication DB access path [ ] on MediaAgent [ ] is offline

• DD0017: Deduplication Database on MediaAgent [ ] Path [ ] is found offline within last [10] hours

• DD0018: Error Code 82:163 Client encountered an error while communicating SIDB-Engine

• DD0019: Error Code 61:1264 There is insufficient free disk space on the SIDB index path location

• DD0046: Error Code 32:406 Total number of data transfer operations on current deduplication database exceeds the maximum allowed value

• DD0051: The specified path is already in use

• DD0052: Failed to create copy for storage policy, please see Evmgrs.log details

• DD0054: Deduplication database(s) reaching threshold for Pending Logical Pruning

• DD0058: Error Code: [32:406] Deduplication Database is currently under maintenance

Deduplication Database Query and Insertion

• DD0004: Performance of Query and Insertion (Q&I) of the DDB is Slow

• DD0005: Deduplication database reaching Q&I time threshold

• DD0006: Unable to assign subclients to a Storage Policy

Deduplication Database Move

• DD0012: Error while processing offset file

• DD0053: SIDB is in incorrect State

Deduplication Database Backup

• DD0015: Error Code: 19:1327 Attempt start error: Unable to execute command [ifind.exe] on remote machine [ ]

• DD0059: Deduplication Databases for these Storage Policies/Copies are not backed up in last 24 hours

• DD0060: Performance of Deduplication Database Backup is Slow on Windows MediaAgents

• DD0064: Failed to quiesce SIDB stores for creating a snap

Deduplication Database Recovery

• DD0016: DDB Reconstruction Job is not initiating

DASH Copy

• DD0009: Troubleshooting DASH Copy Performance Issues

• DD0021: Impact of WAN Accelerator Appliances on Commvault Deduplication enabled backups and replication

Deduplication Database Upgrade

• DD0011: Error Code: 82:156 The destination encountered an error while processing the data from the source

• DD0055: Commserver will not be upgraded as the MediaAgent using Single Instancer Data Deduplication Enabler license

• DD0056: MediaAgents with deprecated DDB version

• DD0072: Error Message: "Found one or more MediaAgents that have Deduplication databases (DDBs) with version mismatch"

Deduplication Data Verification

• DD0048: Error Code: [62:2486] Unable to run Data Verification job because Deduplication Database is currently in use by other jobs like Backup, Auxiliary Copy

• DD0049: Error Code: [80:157] All media agents hosting the deduplication engines and libraries are below the required service pack level to run DDB based Data Verification job

• Error Code: [13:138] In-use chunkId requested by data verification job

Deduplication To Tape

• DD0008: Error Code: 62:2339 Failed to Copy or verify Chunk

Deduplicated Data Pruning

• DD0057: Pruning Performance of Aged Deduplicated Jobs on a Disk is Slow

Source-Side Deduplication

• DD0002: Error code: 82: 129 The job is pending because the remote end has closed network connection unexpectedly

• DD0010: Error Code: 40:110 : Client-side deduplication enabled job found Cache-Database and Deduplication-Database are out of sync. Job will be preceded by next resume