Teams

You can use the Commvault software to back up and restore Microsoft Teams.

What Is Backed Up and What Can Be Restored

Teams Items	Type of Items	Backups You Can Perform	Restores You Can Perform
Teams	Private teams Public teams Org-wide teams	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
Channels	Regular channels Private channels Shared channel Posts Tabs	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
Tabs	Posts Files Default Notes Websites Word, Excel, PowerPoint, and PDF document libraries	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
Posts	Conversations Replies	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
Channel files	Files	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
OneNote files	Files	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
SharePoint additional drives and folders	Default Document Library Additional Libraries (user created) Teams Wiki Data	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed
Planner	Planner Tab (Plan) Bucket Task Important Planner data is protected only if it is associated with Teams as a tab. Task items are protected only if they are associated with a Bucket.	Forever incremental backups	The current location (in place) A different team on a different channel (out of place) A file location where Microsoft 365 physical clients are installed

What Is Not Backed Up

Data from SharePoint folders other than the channel folder. You can back up documents only from the channel folder.
Wikis: Microsoft no longer supports wikis, so they cannot be backed up.
Preservation Hold Library
OneNote tab data will not be backed up. It will be protected using the SharePoint agent.

What Cannot Be Restored

Posts or channels cannot be restored to a file location. You can restore only Teams uploaded files to a file location.
Wikis: Microsoft no longer supports wikis, so they cannot be restored.
Preservation Hold Library
OneNote tab data will not be restored. It will be protected using the SharePoint agent.

Considerations

For items to be backed up, each team must have at least one user that is assigned the owner role.
After restoring a custom tab, you must manually link the content of the tab to view it.
To resolve a 400 Bad Request error response when creating a channel, see KB article 84762.
Users cannot delete data from Teams apps when compliance lock is enabled on a storage policy copy. Users also cannot reduce the retention period for Microsoft 365 and server plans in this state. To delete data, disable compliance lock on the associated storage policy copy.

Supported Regions

Region	Description
Default Global Region	The default global version of Dynamics 365 available for enterprises, where enterprise, business essentials, and academic Dynamics 365 tenants reside.
GCC Cloud Region	The U.S. federal, state, local, or tribal government, and contractors holding or processing data on behalf of the U.S. government.
GCC High Cloud Region	The United States Department of Defense, as well as contractors holding or processing DoD controlled unclassified information.

Authentication

Modern authentication is used to access data for backups and restores.