# Restore an Individual Exchange Online Mailbox Item to Another Location

You can restore individual mailbox items or public folder items (such as folders, messages, and calendar appointments) to another location.

## Procedure

1. From the Command Center navigation pane, go to Protect > Microsoft 365.

   The Microsoft 365 Overview page appears.

2. On the Apps tab, click the app.

   The Overview page of the app appears.

3. On the Mailboxes tab, on the upper-right area of the page, click Restore.

   The available Restore options tool appears.

4. To restore individual messages, select Restore messages, and then click Next.

   Backup content appears in a list format for the mailbox or all public folders.

5. From the list, expand the folders to locate the items you want to restore, and then select the items.

   You can use the Search bar to filter mailbox contents and find the items you want to restore.

6. At the top area of the page, click Restore.

   The Restore options tool appears.

7. On the Destination tab, under Exchange Online, select Restore the data to another location, specify the location for the restore, and then click Next:

   - To specify a different destination client for the restore, move the Restore to a different client toggle key to the right, and in the Destination client list, select an Exchange Online app.

   - To restore to another mailbox, in the Mailbox box, click Browse, select a mailbox or All Public Folders from the list, and then click Submit.

   - To restore to a specific folder location, in the Folder box, click Browse, select a folder from the list, and then click Submit.

   The Options tab appears.

8. Beside If the message exists, specify which items to include in the restore, and then click Next:

   - To not overwrite existing items, select Skip.

   - To overwrite existing items, select Unconditionally overwrite.

   - To launch the restore job using a specific access node, in the Access node list, select the access node to use.

   - To include deleted items in the restore, select Include deleted items.

   The Review tab appears.

9. Review the items you selected for restore, and then click Submit to start the restore operation.

   The Summary tab appears.

10. Click Close.

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