# Enabling Privacy at the CommCell Level

Before privacy can be set for companies and clients, privacy must be enabled at the CommCell level.

If privacy is disabled at the CommCell level, locked companies and clients remain locked but no new companies or clients can be locked.

## Procedure

1. From the Command Center navigation pane, go to Manage > CommCell.

   The CommCell details page appears.

2. Under Privacy, click the Allow users to enable data privacy toggle key.

3. To complete the operation, enter the 6-digit PIN from your authenticator app and click Continue.

   If you haven’t set up the authenticator app, click Send PIN to Email to receive the 6-digit code in your inbox.

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