# Troubleshooting General Salesforce Errors

To see all Salesforce KB articles, go to Salesforce KB articles.

## Configuration Errors

Error message | Where to fix the error | KB article
--- | --- | ---
Could not connect to the database!...FATAL: SSL connection is required | Commvault software | KB article 68533
Error: OutOfMemoryError: Java heap space | Salesforce Commvault software | KB article 57519
ExceededQuota : ApiBatchItems Limit exceeded | Salesforce | KB article 67483
ExceptionCode=INVALID_SESSION_ID; ExceptionMessage=Invalid Session ID found in SessionHeader for backups/restores | Salesforce | KB article 58943
INVALID_SESSION_ID; ExceptionMessage=This session is not valid for use with the API | Salesforce | KB article 55186
REQUEST_LIMIT_EXCEEDED: TotalRequests Limit exceeded | Commvault software | KB article CLD0011

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