# Virtualization SLA

The Virtualization SLA page shows information about performance against expected backup schedules.

To access the report:

- From the Command Center navigation pane, go to Monitor > Reports. Under Recent, click SLA.

The top section of the report shows SLA performance graphically.

The Virtual Machine Details section shows the following information for each VM:

- VM Name: The name of the virtual machine. Click the name to view more information about the VM.

- SLA Status: Displays one of the following values:

  - Missed SLA: Backups did not run in the expected time range, or backups failed.

  - Excluded: Backups were disabled.

  - Met SLA: Backups were performed successfully.

- Last Protected Time: The date and time of the last successful backup.

- Category: Additional information about the reasons for the SLA status. The following entries can be displayed in this column:

  - Backup Activity Disabled

  - Protected

  - No Schedule

  - No job within SLA Period

  - Failed

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