# Promoting a User to Cloud CommCell Global Administrator Using Command Center

A Cloud CommCell global administrator can promote another user to Cloud CommCell global administrator on the Cloud Services Portal.

## Procedure

1. Log on to the Cloud Services Portal.

2. From the Command Center navigation pane, go to Manage > Service CommCells.

3. In the Name column, select the CommCell group to promote a user for.

   The CommCell group dashboard appears.

4. At the upper-right corner of the page, click the action button , and then click User management.

5. Under Users, locate the row for the specific user, in the Global Admin column, click the check box.

   A Confirmation dialog box appears.

   Note

   You can demote an existing global admin by unchecking the checkbox and confirming the action.

6. Click Yes.

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