# Deleting a Message in Exchange Mailbox User Mailbox Hybrid Environment

You can delete a message using User Mailbox (hybrid) Self-Service. When you delete a message using Self-Service, it is permanently deleted and you can no longer restore it. The tenant administrator must assign the Delete data permission to your user or user group so that you can delete messages.

## Procedure

1. From the Command Center navigation pane, go to Protect > Exchange.

   The Exchange Overview page appears.

2. Click the user account in the upper-right area, and then go to View > Self-service view.

   The Self-service dashboard appears.

3. On the Self-service dashboard, in the Exchange section, click Restore.

   The message selection page appears.

4. From the email list, select a message.

5. At the upper-left area of the page, click Delete.

   A message appears that asks if you want to permanently delete the message.

6. Click Yes.

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