# Exchange Online Self-Service for End Users

To perform the following tasks, sign in to the Commvault Software, select the user account icon in the upper-right corner, and then go to View > Self-service view.

To set the self-service view as the default view in Commvault Software, click the user account icon in the upper-right corner of the page, and then click User preferences. Under Default view, click Edit , select Self-service view from the Default user view list, and then click Submit .

You can use Exchange Online Self-Service to manage backups of your email inbox. Using this feature, you can perform any of the following tasks:

- View messages and attachments

- Respond to messages

- Download a message

- Export messages to PST or CAB in EML or MSG format

- Restore messages back to your mailbox or to a different location

- Delete emails or folders from a mailbox.

- Delegate a folder or mailbox to another backed-up Exchange Online user.

To view and use Exchange Online Self-Service, the Commvault Cloud administrator must enable the feature for your user group and the Microsoft 365 plan.

Important

Due to security and integrity constraints, email preview, download, and recall operations are not supported for digitally signed emails.

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