# MediaAgent: System Requirements

Verify that your environment meets the system requirements for the MediaAgent.

## Operating System

Important

Use the most recent version of the operating system that is listed. The Commvault software fully supports the most recent version of an operating system, until the vendor ends support. More recent versions of the Commvault software might not install on operating systems that are not supported by the vendor anymore. For information about the support lifecycle of an operating system, contact the vendor.

### AIX

Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported. Deduplication stores are not supported on PowerPC.

Operating system | Processor architecture
--- | ---
AIX 7.2 64-bit | PowerPC (including IBM System p)
AIX 7.1 64-bit | PowerPC (including IBM System p)

### HP-UX

Operating system | Processor architecture
--- | ---
HP-UX 11i v3 (11.31) 64-bit | Itanium
HP-UX 11i v2 (11.23) 64-bit | Itanium

### Linux

Operating system | Processor architecture | Ransomware Protection Support
--- | --- | ---
AlmaLinux 9.x with glibc 2.34.x * | x64 | Yes
AlmaLinux 8.x with glibc 2.28.x * | x86 x64 | Yes
Amazon Linux 2023 AMI (all major/minor versions) | 64-bit (x86) 64-bit (Arm) | Yes
Amazon Linux 2 AMI (HVM) - Kernel 5.10, SSD Volume Type | 64-bit (x86) 64-bit (Arm) | Yes
Debian 12.x with glibc 2.36 | x64 | No
OpenSuSE 13.2 with glibc 2.19 * | x64 | No
Oracle Linux 9.x with glibc 2.34.x | x64 | Yes
Oracle Linux 8.x with glibc 2.28.x | x64 | Yes
Oracle Linux 7.x with glibc 2.17.x or a more recent version | x86 x64 Compatible processors | Yes
Red Hat Enterprise Linux 10.x with glibc 2.39.x | x64 | Yes
Red Hat Enterprise Linux 9.x with glibc 2.34.x | x64 | Yes
Red Hat Enterprise Linux 8.x with glibc 2.28.x | x64 | Yes
CentOS 8.x Linux with glibc 2.28.x * | x64 | Yes
Red Hat Enterprise Linux/CentOS 7.x with glibc 2.17.x or a more recent version Deduplication stores are not supported on PowerPC. | x86 x64 PowerPC ARM64 Compatible processors | Yes
Rocky Linux 10.x with glibc 2.39.x | x64 | Yes
Rocky Linux 9.x with glibc 2.34.x | x64 | Yes
Rocky Linux 8.x with glibc 2.28.x | x64 | Yes
SuSE Linux Enterprise Server 15 SP5 with glibc 2.31.x | x64 | No
SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 3.x Deduplication stores are not supported on PowerPC (little endian). | x86 x64 PowerPC Compatible processors | No
SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 2.x Deduplication stores are not supported on PowerPC (little endian). | x86 x64 PowerPC Compatible processors | No
SuSE Linux Enterprise Server 15 SP6 & SP7 with glibc 2.38.x | x64 | No
SuSE Linux Enterprise Server 15 SP3 with glibc 2.31.x | x64 | No
SuSE Linux Enterprise Server 15 with glibc 2.26.x | x64 | No
Ubuntu 24.04 LTS with glibc 2.39.x | x64 | Yes
Ubuntu 22.04 LTS with glibc 2.35.x | x64 | Yes
Ubuntu 20.04 LTS | - x86 - x64 - ARM64 - Compatible processors | Yes
Ubuntu 19.04 | x86 x64 ARM64 Compatible processors | No
Ubuntu 18.04 LTS | x86 x64 ARM64 Compatible processors | No
Ubuntu 16.04 LTS * | AMD64 Intel 64 Compatible processors | No
Ubuntu 14.04 LTS * | Intel Pentium Itanium x64 Compatible processors | No

### Solaris

Operating system | Processor architecture
--- | ---
Solaris 11.x | Ultra5 station or more recent Dual processors recommended.
Solaris 11.x | x64
Solaris 10 Update 11 or equivalent sol-10-encrypt-GA-iso.zip package is required on Solaris 10. | x64 sparcv9 or more recent recommended: Dual processors recommended

### Windows

Operating system | Processor architecture
--- | ---
Microsoft Windows Server 2025 Standard | x64
Microsoft Windows Server 2025 Datacenter Editions | x64
Microsoft Windows Server 2022 Core Editions | x64
Microsoft Windows Server 2022 Standard Editions | x64
Microsoft Windows Server 2022 Datacenter Editions | x64
Microsoft Windows Server 2019 Editions | All Windows-compatible processors are supported
Microsoft Windows Server 2019 Core Editions | All Windows-compatible processors are supported
Microsoft Windows Server 2012 R2 Editions For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x. | All Windows-compatible processors are supported
Microsoft Windows Server 2012 Editions For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x. | All Windows-compatible processors are supported
Microsoft Windows Client 10 Editions Tape libraries/drives are not supported. | All Windows-compatible processors are supported
Microsoft Windows Server 2016 Editions For more information, see Considerations for Microsoft Windows Server 2016. | All Windows-compatible processors are supported
Microsoft Windows 11 Pro Tape libraries/drives are not supported. | x64

Note:

* Tape is not supported because the Operating System is not Long Term Supportable (LTS).

## Hardware

Component | Space required
--- | ---
Software | 20 GB on the operating system drive This space is used for temporary files copied during the installation or upgrade of the MediaAgent software.
MediaAgent software and log file growth | 10 GB

- For optimal performance—which is particularly important in the following cases—use a solid-state drive (SSD) technology for the local index cache disk:

- NAS filers running NDMP backups

- Backing up large file servers
- Any situation where performance is critical
- For hardware requirements for the index cache, see Indexing System and Hardware Requirements.

- Recommended hardware requirements for MediaAgents is explained in the following pages, based on the deduplication mode required for your environment:

- Hardware Specifications for Deduplication Mode

- Hardware Specifications for Non-Deduplication Mode

Software That Is Automatically Installed

### File System Agent

If not already installed, the Windows File System Agent or Linux File System Agent is installed. For more information, see the following:

- Windows File System Agent System Requirements
- Linux File System Agent System Requirements

Note

On Windows computers, to successfully restore NAS data and Domino emails on the web, install a 32-bit file system proxy instance on a 64-bit computer.

### Microsoft Visual C++ Redistributable 2017

Starting with Service Pack 18, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.

If a computer does not have the most recent Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail in installing Universal C Runtime. The following Windows updates must be installed to prevent the installation failure. The updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because these versions have the Universal C Runtime already installed.

- KB2919355
- KB2939087
- KB2975061
- KB2999226

### .NET Framework

.NET Framework 4.6.2 is automatically installed. Note that .NET Framework 4.6.2 can co-exist with other versions of this software.

## Cloud Server

The MediaAgent can be installed on a virtual server in a cloud, such as Virtual Server in Amazon EC2. After the installation, verify that the remote clients can access this MediaAgent.

## Tape Hardware

For information about tape hardware/driver support, see Tape Storage Matrix.

## DISCLAIMER

Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.

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