# Responding to Messages in Exchange Mailbox User Mailbox On-Premises Environment

You can respond to email messages from your User Mailbox (on-premises) self-service dashboard. You can reply or reply all to an email message.

To be able to reply to message, ensure you have enabled message replies.

## Procedure

1. From the Command Center navigation pane, go to Protect > Exchange.

   The Exchange Overview page appears.

2. Click the user account in the upper-right area, and then go to View > Self-service view.

   The Self-service dashboard appears.

3. On the Self-service dashboard, in the Exchange section, click Restore.

   The message selection page appears.

4. From the email list, select a message.

   In the right pane, a preview of the message appears.

5. You can perform the Reply or Reply all functions from the message preview pane:

   1. Based on your requirement, click Reply or Reply all.

      A draft message screen appears.

   2. Fill out the fields you require, and then click Send in the upper-left area of the page.

      - To: Enter the email address of the recipient.

      - Cc: Enter the email address of the recipient you wish to keep in Cc.

   Note

   - You can add Bcc recipients using the Bcc button.

   - You can also insert email attachments using the Insert button.

   - When you select the Reply all option, the To and Cc fields will be auto-populated based on the message you are responding to.

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