# Software Updates

The following sections list the alert types available within the Software Updates category along with important details such as:

- User permissions needed to use the alert

- CommCell entities that can be associated with the alert

- Criteria that trigger the alert

- Available alert tokens

#### Download Software

Use this alert to monitor the download of Commvault updates and packages in your CommCell environment.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Not Applicable | Job Failed | Critical | Software failed to download.
Job Succeeded | Information | Software was downloaded successfully.
Job Succeeded with Errors | Warning | A download operation completed with errors.

#### Install Software

Use this alert to monitor the installation of Commvault packages in your CommCell environment.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Clients Server Groups | Job Activity | Information | An installation job is killed, resumed, or suspended by a user.
Job Failed | Warning | A Commvault package failed to be installed on a client.
Job Started | Information | An installation job was initiated manually or by a schedule.
Job Succeeded | Information | An installation job completed successfully.
Job Succeeded with Errors | Warning | An installation job completed with errors.

#### Install Updates

Use this alert to monitor the installation of Commvault updates and service packs in your CommCell environment.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Clients Server Groups | Job Failed | Critical | An update failed to install.
Job Succeeded | Information | An update installation completed successfully.
Job Succeeded with Errors | Warning | An update installation completed with errors.
Job Initiated | Information | An update installation was initiated.

#### Uninstall Software

Use this alert to monitor uninstallations of the Commvault software in your CommCell environment.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Clients Server Groups | Job Activity | Information | An uninstallation job is killed, resumed, or suspended by a user.
Job Failed | Critical | The Commvault software failed to be uninstalled from a client.
Job Started | Information | An uninstallation job was initiated manually or by a schedule.
Job Succeeded | Information | An uninstallation job completed successfully.
Job Succeeded with Errors | Warning | An uninstallation job completed with errors.

#### Updates Available to Download

Use this alert to check for new updates available for the CommCell.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Not Applicable | Updates Available to Download | Information | One or more Commvault updates are available for download.

#### Upgrade Client

Use this alert to monitor client upgrades in your CommCell environment. For example, when a user upgrades a Version 10 client to Version 11.

User Permissions | Associated Entities | Criteria | Severity Level | Description
Administrative Management or Alert Management permission with a CommCell level association | Clients Server Groups | Job Activity | Information | An upgrade job is killed, resumed, or suspended by a user.
Job Failed | Critical | An upgrade job failed.
Job Started | Information | An upgrade job was initiated manually or by a schedule.
Job Succeeded | Information | An upgrade job completed successfully.
Job Succeeded with Errors | Warning | An upgrade job completed with errors.

#### Version Mismatch

Use this alert to monitor if any of your clients or server groups require a service pack or software upgrade.

User Permissions | Associated Entities | Criteria | Description
Administrative Management or Alert Management | Clients Server Groups | Release Upgrade Required | The client/server group requires a software release upgrade. This alert occurs when the software version on a client is lower than that of the CommServe.
Service Pack Required | The client/server group requires a new service pack update. This alert occurs when the service pack on a client is lower than that of the CommServe.

×

Loading...