# Restore a Mailbox to a Point in Time Exchange Online

Point-in-time restores are useful only when you need to revert a mailbox to a state just before an undesired incident occurred in the mailbox.

You can restore messages to a specific date and time. To restore a mailbox or messages to a specific date and time while maintaining the folder structure, you must create a recovery point, and then restore the mailbox or messages from the recovery point.

## Create a Recovery Point

1. From the navigation pane, go to Protect > Applications > Office 365.

   The Office 365 apps page appears.

2. On the Monitoring tab, on the Recovery points tab, click Create recovery point.

   The Create recovery point dialog box appears.

3. From the Mailbox list, select the mailbox for which you want to create a recovery point.

4. Select the date for the recovery point, and then click Create.

   A message prompts you to confirm the recovery point creation.

5. Click Submit.

   A message displays the recovery point job ID.

   By default, the recovery point expires in 30 days.

## Restore Messages to a Specific Date and Time

1. From the Command Center navigation pane, go to Protect > Microsoft 365.

   The Microsoft 365 Overview page appears.

2. On the Apps tab, click the app.

   The Overview page of the app appears.

3. In the Recovery points tile, select a date from the calendar, and then under the calendar, click Restore.

   Contents for all mailboxes in the Exchange Online app appear.

4. From the list, select the mailbox that you want to restore.

   You can use the Search bar to filter mailbox contents and find the items you want restore.

5. At the top-left area of the page, click Restore.

   The Restore options tool appears.

6. On the Destination tab, select the restore destination, and then click Next:

   - To restore to the original location, leave Restore the data to its original location selected.

   - To restore to another location, from the Exchange account list, select Restore the data to another location, and then specify the location for the restore:

     - To specify a different destination client for the restore, move the Restore to a different client toggle key to the right, and in the Destination client list, select an Exchange Online app.

     - To restore to another mailbox, in the Mailbox box, click Browse, select a mailbox or All Public Folders from the list, and then click Submit.

     - To restore to a specific folder location, in the Folder box, click Browse, select a folder from the list, and then click Submit.

   The Options tab appears.

7. Beside If the message exists, specify which items to include in the restore, and then click Next:

   - To not overwrite existing items, select Skip.

   - To overwrite existing items, select Unconditionally overwrite.

   - To launch the restore job using a specific access node, in the Access node list, select the access node to use.

   - To include deleted items in the restore, select Include deleted items.

   The Review tab appears.

8. Review the items you selected for restore, and then click Submit to start the restore operation.

   The Summary tab appears.

9. Click Close.

Important

The background process that runs to collect deleted items occurs every 30 days for a given mailbox.

## Select the Recovery Point to Browse and Restore the Mailbox

1. From the Command Center navigation pane, go to Protect > Microsoft 365.

   The Microsoft 365 Overview page appears.

2. On the Apps tab, click the app.

   The Overview page of the app appears.

3. On the Montoring tab, in the row for the recovery point, click the action button , and then click Restore > Restore messages or Restore > Restore mailbox.

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