# SharePoint Online

You can use the Commvault software to back up and restore Microsoft SharePoint Online.

Important

- Create and upload the Azure certificate for your Azure apps within the SharePoint Online app to ensure uninterrupted backups and restores.
- For existing clients, you can generate an Azure certificate from the Command Center for your Azure apps.

## Backups

### Data You Can Back Up

- Documents

- Sites and subsites

- Project Web App (PWA) sites

- Libraries

- Lists and list items

- Pages, permissions, versions, templates, settings, and views

- Web parts and customizations

  - SharePoint Online Office 365 Group site files, which includes the document library

  - Wiki page library that contains the Team data

- Microsoft Purview labels

Note

You cannot back up apps from the SharePoint Store.

### Backups You Can Perform

Forever incremental backups

### When You Can Perform Backups

- On a schedule: The backup plan that you assign manages scheduled backups

  For new customers who onboard after April 19, 2024, two schedules are created for each Office 365 Plan during the onboarding process. Existing customers will continue to use the same single schedule. The two new schedules work as follows:

  - Schedule 1: A backup job for items that do not meet the Service Level Agreement (SLA) runs once every 8 hours. The job commits after 32 hours. All items that were never backed up or backed-up items that are older than 30 days are included in the backup.

  - Schedule 2: A backup job for items that meet SLA but were not recently backed up runs once every 8 hours. The job commits after 22 hours. All items that are more than 17 hours old and less than 30 days old are included in the backup.

- On demand: You can perform on-demand backups at any time

## Restores

### Backups You Can Use for Restores

- The most recent backup: For example, restore the most recent backup to its original location

- A backup from a specific date: For example, restore data to a point in time before it became unusable

Microsoft Purview labels associated with the original content are retained during restore.

### Destinations You Can Restore To

- The current location (in place)

- A different SharePoint site (out of place)

## Supported Regions

Region | Description
--- | ---
Default Global Region | The default global version for enterprise, Business Essentials, and academic Microsoft 365 tenants.
GCC Cloud Region | For U.S. federal, state, local, and tribal governments, and contractors that process data on behalf of the U.S. government.
GCC High Cloud Region | For the U.S. Department of Defense (DoD) and contractors that process DoD controlled unclassified information (CUI).

## Authentication

You can only use modern authentication to access data for backups and restores.

## Retention

Data is retained according to the Office 365 plan that you assign to a site when you add it to the SharePoint Online app in Commvault. The default value for data retention is 3 years for the Enterprise plan and 1 year for the Standard plan. You can modify that value to limit the amount of time that data is retained.

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