# Exchange Mailbox User Mailbox Hybrid Environment Self-Service for End Users

To perform the following tasks, sign in to the Command Center, select the user account icon in the upper-right corner, and then go to View > Self-service view.

You can use Exchange Mailbox User Mailbox (hybrid) Self-Service to manage backups of your email inbox. Using this feature, you can perform any of the following tasks:

- View messages and attachments

- Respond to messages

- Download a message

- Export messages to PST or CAB in EML or MSG format

- Restore messages back to your mailbox or to a different location

- Delete a message

- Delegate a mailbox or folder

To view and use User Mailbox (hybrid) Self-Service, the Command Center administrator must enable the feature for your user group.

Important

- To enable Exchange Mailbox User Mailbox (hybrid) Self-Service, the first endpoint must be Azure AD via a SAML app. This ensures users can authenticate through Azure and access their mailbox data securely.

- Due to security and integrity constraints, email preview, download, and recall operations are not supported for digitally signed emails.

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