# DevOps Troubleshooting

## Atlassian Jira

- Atlassian Jira backup fails with error: [{"code":403,"message":"The app is not installed on this instance"}]

## Azure DevOps

- A Git backup job fails with the error: 10264 36c4 06/28 07:25:45 9776970 CGitCmdUtils::ShouldIgnoreError(211) - [[git-lfs-push] failed with [error: failed to fetch some objects from 'https://dev.azure.com/company/projectA.git/info/lfs']]

## GitLab

- A GitLab backup job fails with the error: "[SSL peer certificate or SSH remote key was not OK] http-resp:[0] url:[https://on-premise-instance.server.com /api/v4/groups?top_level_only=true] server-resp:[null] resp-size:[0]"

## General

- SSL verification for Git fails with the error: CGitCmdUtils::ShouldIgnoreError(211) - [[git-clone] failed with [fatal: unable to access 'https://dev.azure.com/corp-org001/project001.git': SSL certificate problem: self-signed certificate in certificate chain]]

- DevOps Backups Fail with a Runtime Error: index out of range [0] with length 0

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