Requesting Permission Restore a VM Using Commvault Service Catalog (End User)

A ServiceNow user who has the necessary system credentials can request permission to restore a VM using Commvault Service Catalog.

Procedure

1. From the ServiceNow navigation pane, go to Service Catalog > Catalogs.

   The Catalogs window appears.

2. Go to Commvault > Commvault Virtual Machines - VMWare.

   The Commvault Virtual Machines - VMWare window appears.

3. Click Full VM Restore.

   The Restore your VM window appears.

4. Enter a name or portion of a VM name in the Start typing VM names and press Enter to Search field, and then press the Enter key.

5. From the Available VMs field, select a VM.

6. To enter the request, click Order Now.

   The Checkout window appears.

7. To view details about the restore request. click the Restore your VM link.

Results

The request is sent to the Commvault administrator for approval.