# Health Report: SLA

This report provides a list of subclients that failed Service Level Agreement (SLA) and the reason that they failed.

## Last 12 Months SLA Trend Chart

This chart displays the SLA Percentage for each month over the last year.

## Last 12 Months SLA Trend Table

This table displays the number of clients that met and missed SLA in each month.

Column | Description
--- | ---
Month | Month and year.
Met SLA | Number of clients that met SLA during the month.
Missed SLA | Number of clients that missed SLA, or were not backed up, during the month.
SLA (%) | dOverall SLA percentage for the month.

## Details for Clients Missed SLA

This table lists each subclient that missed SLA, the reason backup jobs did not run, and details about the last job.

Column | Description
--- | ---
Client | Name of the client.
Agent | Type of agent.
Instance | Name of the instance.
Backup Set | Name of the backup set.
Subclient | Name of the subclient that failed to be counted in the SLA.
Reason | Reason that the subclient failed to be counted in the SLA.
Last Job ID | The ID for the last job that ran on the subclient.
Last Job Start | The day when the last job started.
Last Job Status | The status of the last job.
Client Owners | The name of the user who initiated the job.
Client Groups | The client group for the user who initiated the job.
SLA Days | Number of days over which SLA is calculated.

To view this report:

- In the Health Report, in the SLA tile, click View Details .

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