# Disabling the rate limiter policy

If you want to stop using a rate limiter policy, you must disable it at each configured level in the CommCell > company > user group hierarchy. If the policy remains enabled at any level in the hierarchy, it will continue to enforce according to that level’s rate limiter settings.

Note

You cannot delete a rate limiter policy.

## Procedure

1. From the Command Center navigation pane, go to any of the following levels:

   - For the CommCell, go to Manage > CommCell.

   - For a company, go to Explore > Companies, click the company, and then go to the Overview tab.

   - For a user group, go to Manage > Account > Security > User groups, and then click the user group.

2. Go to the Rate limiter policies section and disable the policy.

## Results

- If the rate limiter policy is disabled at the CommCell level and remains enabled at the company level, the policy configured at the company level becomes effective.

- If the rate limiter policy is disabled at the company level and remains enabled at the user group level, the policy configured at the user group becomes effective.

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