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Creating OAuth App for Atlassian Confluence with Required Scopes (MSP)

Creating OAuth App for Atlassian Confluence (MSP)

Create and configure an Atlassian OAuth 2.0 (3LO) application for Confluence backup and restore operations in a Managed Service Provider environment.

Prerequisites

OAuth App Creation Steps

Step 1: Create New OAuth 2.0 App

  1. Log in to the Atlassian Developer Console

  2. Click Create and select OAuth 2.0(3LO) app

  3. Provide a descriptive name for the app

  4. Select Access type as Resource-level

Step 2: Configure Permissions

Configure User Identity API

  1. In the left-hand menu, click Permissions

  2. Click Add and Configure next to User identity API

  3. Click Edit scopes and enable the following scope:

  4. read:me

  5. Click Save

Configure Confluence API

  1. Click Add and Configure next to Confluence API

  2. Enable the following scopes:

Classic Scopes:

  • search:confluence

  • write:confluence-space

  • write:confluence-file

  • readonly:content.attachment:confluence

  • read:confluence-content.summary

  • write:confluence-content

  • read:confluence-user

  • read:confluence-groups

Granular Scopes:

  • read:space:confluence

  • write:space:confluence

  • write:page:confluence

  • read:page:confluence

  • delete:page:confluence

  • write:embed:confluence

  • read:embed:confluence

  • write:folder:confluence

  • read:folder:confluence

  • read:attachment:confluence

  • read:custom-content:confluence

  • write:custom-content:confluence

  • write:comment:confluence

  • read:comment:confluence

  • read:content-details:confluence

  • read:configuration:confluence

  • read:space.permission:confluence

  • write:space.permission:confluence

  • write:configuration:confluence

  • delete:attachment:confluence

  • Click Save

Step 3: Configure Authorization

  1. Navigate to Authorization in the left menu

  2. Next to OAuth 2.0(3LO), click Add or Configure

  3. For Callback URL, paste the redirect URL that you copied from the Commvault backup configuration wizard.

  4. Click Save

Step 4: Configure Distribution

  1. Navigate to Distribution and click Edit

  2. Select Distribution status as Sharing

  3. Enter the following details:

  4. Vendor name: Commvault

  5. Privacy policy: https://www.commvault.com/privacy-policy

  6. Personal data declaration: Yes

  7. Click Save

Step 5: Save OAuth Credentials

  1. Navigate to Settings in the left menu

  2. Copy and securely store:

  3. Client ID (OAuth app ID)

  4. Client secret (OAuth app secret)

Raise Tier Upgrade Request

Raise a ticket with Atlassian to upgrade the OAuth app from Tier 1 (Global Pool) to Tier 2 (Per-Tenant Pool) for higher API rate limits required for enterprise backup operations.

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