Backup as a Service (BaaS)

Commvault provides a rich platform that provides multiple data services from data protection, migration and disaster recovery.

Backup as a Service (BaaS) is one of the base services offered by Commvault. BaaS provides backup and recovery services to virtualized Infrastructure utilizing the Commvault Virtual Server Agent (VSA) to Integrate with a on-premises or Cloud hypervisor for efficient protection operations. The iBaaS service is focused on organisations that are migrating their on-premises applications and business services to provider platforms.

The service does not constrain itself or target any particular market vertical (education, financial, medical, etc.).

Use Cases

There are two primary use cases considered in the development of the service:

  • As an application owner, you can recover your applications from corruption/user-error, so that you can offer resilient business services

  • As a application owner / business risk manager, you can recover critical business services to alternate sites, so that you can provide continuous business operation in the event of an entire site failure.

Service Features

The BaaS service includes the following features:



Protect Microsoft Windows and Linux platforms

  • Comprehensive cross-platform agent support

  • Protection for current generation Microsoft Windows and Linux platforms.

Full Virtual Machine (VM) recovery

  • Recover your Virtual Machine (VM)

  • Recover your Virtual Machine to alternate Data Center for Disaster Recovery.

Secure data handling

  • AES 128-bit encryption for all data transfers

  • Data encryption on disk


  • Self-service backup and recovery

  • Self-service reports and SLA visibility

Application protection

  • Protect your Microsoft Volume Snapshot (VSS) aware applications automatically

  • Protect your Enterprise applications with application aware integration (Optional)

Protected Workloads

The BaaS service protects the following workloads:

  • VMware or Hyper-V Virtual Machines

  • Supported Application Aware applications (hosted on VMs)

Virtual Machine Protection

The Virtual Machine (VM) offering is provided to service granular backup and recovery of VMwareTM and Hyper-VTM Virtual Machine instances located on existing Cloud platform.

The service integrates with Enterprise storage infrastructure and the relevant Hypervisor. The service includes the following features:

  • Aimed at smaller (for example – 30GB – 300GB) virtualized workloads such as Web Servers

  • Agentless / Proxy Based Protection methods

  • The ability to protect and recover:

    • Virtual Machine Image

    • Virtual Machine Disks and Volumes

    • Files / Folders

    • Application state and data

The recovery capabilities include:

  • VM, disk, file/folder and application recovery using Commvault Command Center

  • In-place recovery (to original host / site )

  • Out-of-place recovery (to alternate host / site – where supported)

There is a possibility to extend this service to include additional Hypervisors supported by the Commvault (future BaaS service releases). These hypervisors include:

  • Nutanix Acropolis (AHV)

  • Amazon Web Services (AWS)

  • Azure

Recovery methods include:

Data type

In-place restore

Out-of-place restore

Full Virtual Machine



Individual disks (VMWare only)



Guest Files / Folders



Application integration

Application integration is provided for applications are Microsoft Volume SnapShot Service (VSS) aware. Commvault refers to these backups as Application Aware. The supported self-service recovery options per application are indicated below:

Data Type

In-place restore

Out-of-place restore

Active Directory

Assisted recovery is required

Assisted recovery is required

MS Exchange



MS SharePoint

Assisted recovery is required

Assisted recovery is required




Oracle on Windows



Oracle on Linux (VMware only)