On a MediaAgent, install the software packages that are required by the Case Manager.
Note
The software packages must be installed on a MediaAgent associated with the server plan of the case. Case Manager involves two MediaAgents - one MediaAgent is associated with the source client (Exchange) and the other MediaAgent is used by the case.
Procedure
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Decide which MediaAgent to install the Case Manager packages on:
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Use an existing MediaAgent.
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Install a MediaAgent to use specifically with Case Manager:
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Verify that your environment meets the sizing requirements for MediaAgents.
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Note
You must have at least one Windows MediaAgent because the Exchange package cannot be installed on a Linux MediaAgent.
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Install the following packages on all MediaAgents that will be used with Case Manager:
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Either Web Server package:
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Index Gateway package with the Content Extractor package. The Index Gateway is a lightweight Web Server.
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Content Analyzer package: This package is required only if you want the software to detect personally identifiable information (PII) (such as passport numbers) in email messages. For a list of the PII that can be detected, see Personally Identifiable Information (PII) Entity Types. To distribute the processing load, you can install the Content Analyzer package on multiple computers.