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Restoring Mailboxes, Mailbox Items, Messages, or Public Folders to a PST File Using Exchange Archiving

Applies to: User Mailbox, Journal Mailbox

You can restore a mailbox, a message, or a mailbox item to a PST file.

The size of the PST file is limited based on the version of Microsoft Outlook that you use.

Microsoft Outlook Version

Maximum PST File Size

Microsoft Outlook versions older than 2003

1.5 GB

Microsoft Outlook 2003 or 2007

15 GB

Microsoft Outlook 2010 or 2013

30 GB

Microsoft Outlook 2016 or newer

45 GB

If you try to restore a data set that is larger than the PST size limit, the restore will fail. You can choose to restore large data sets to multiple PST files that are less than or equal to the value that you define. These PST files cannot be larger than 45 GB.

Before You Begin

Verify that the destination client has Microsoft Outlook 64-bit 2016 or a more recent version installed.

Procedure

  1. From the navigation pane, go to Protect > Exchange.

    The Exchange page appears.

  2. Click the Exchange client that contains the mailbox that you want to restore.

    The Exchange client page appears.

  3. Follow the steps for what you want to restore:

  4. Data to restore

    Steps

    Mailbox

    1. On the Mailboxes tab, select the mailboxes that you want to restore.

    2. Click Restore > Restore mailbox.

      The Restore options dialog box appears.

    Messages

    1. On the Mailboxes tab, select the mailbox that has the messages that you want to restore.

    2. Click Restore, and then select Restore messages.

      The backup content page appears.

    3. Select the check box next to the mailbox items, messages, or public folders that you want to restore.

    4. Click Restore, and then click Items in current page.

      The Restore options dialog box appear.

    Public folders

    1. On the Content tab, select the check boxes next to the public folders that you want to restore.

    2. In the upper-right corner, click the action button action_button, and then click Restore.

      The backup content page appears.

    3. Select the check boxes next to the public folders that you want to restore.

    4. Click Restore.

      The Restore options dialog box appear.

  5. From the Restore destination list, select File location.

  6. From the Server list, select the destination server.

  7. In the Path box, specify the path where you want to restore the PST file, including the PST file name with the .pst extension.

    Note

    Restoring the PST file to a network location is not supported.

  8. From the File type list, select PST.

  9. To restore a large data set to multiple PST files, under Advanced options, select the Limit PST size to check box, and then enter a size value.

    The size limit cannot be greater than 45 GB.

  10. Click Submit.

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