You can set the timeout period for the email server.
Tip: If you are receiving duplicate emails, increase the timeout period to 120000 milliseconds (2 minutes).
Procedure
To set the timeout period for the mail server:
-
On the CommServe computer, add the mailTimeOutValue additional setting with the timeout period as value.
For instructions on adding the additional setting from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console.
Refer to the following table for applicable values:
Property
Value
Name
mailTimeOutValue
Category
CommServDB.GxGlobalParam
Type
Integer
Value
The length of time in milliseconds.