Before you protect BigCommerce data, make sure your environment meets the following requirements for access nodes, network connectivity, and indexing.
- If you deploy your own access node in your internal network, IP allowlisting is typically not required. Follow the access node deployment documentation, and make sure the Commvault infrastructure can reach your access node.
- If you use a Commvault-managed access node, allowlist the access node IP address so it can connect to your BigCommerce API endpoint. For information about IP allowlisting, see IP Allowlist for Controlling Access to the Command Center.
- The Index Server runs on the MediaAgent. Confirm that the MediaAgent has network access to your backup storage location.
Required ports
| Source | Destination | Port | Protocol | Purpose |
|---|---|---|---|---|
| Commvault access node | api.bigcommerce.com |
443 | HTTPS | BigCommerce API calls (backup and restore) |
| Commvault access node | Air Gap Storage (S3, Azure Blob, or GCS) | 443 | HTTPS | Write backup data to object storage |
Note
This workload requires a backup plan created on Commvault Air Gap Storage (Amazon S3, Azure Blob Storage, or Google Cloud Storage). For details, see Configure and validate backups for BigCommerce.