# Commvault Cloud Platform Maintenance Window

This document outlines the standard maintenance window for the Commvault platform. Regular maintenance is essential to ensure optimal performance, security, and reliability of our services.

## Maintenance Window

Maintenance windows are scheduled for performing essential system updates, such as:

- Software patches and upgrades

- Cloud infrastructure maintenance

- Database optimizations

- Security updates

- Performance tuning

- Infrastructure upgrades

Important

Maintenance will not impact your backup operations. Upon completion, all the Commvault jobs will resume automatically, ensuring minimal disruption, especially to your backup window. If you identify any disruption to jobs, contact Commvault support.

## Schedule

Frequency:

- Monthly for general product updates and enhancements

- Weekly for critical updates

Time:

- 3:00 AM local time

Local time refers to the time zone associated with your individual instance or region. For example, if your instance is provisioned in the US Eastern Time Zone, the maintenance will occur at 3:00 AM Eastern Time. If your instance is in the Central European Time Zone, maintenance will occur at 3:00 AM Central European Time.

## Duration

The maintenance window typically completes in approximately 20 minutes. However, the duration may vary depending on the complexity of the maintenance tasks.

## Potential Impacts

During the maintenance window, you may experience service unavailability, reduced performance, and intermittent connectivity issues.

## Alerts and Notifications

Maintenance times may change due to critical security patches or unexpected issues. We will provide an advance notice of any significant changes to the maintenance schedule on the Commvault platform status page.

## Status

For real-time updates on the status of Commvault platform, including ongoing maintenance, see `https://<ringname>-status.metallic.io`.

`<ringname>` is the ID of your Commvault instance. If the URL is https://m2.metallic.io/commandcenter/#, then you can check https://m2-status.metallic.io.

## Best Practices

To ensure smooth operations during maintenance window:

- Plan for potential downtime.

- Avoid scheduling critical tasks or processes.

- Subscribe to our notification channels to receive timely updates.

## Contact Information

If you have any questions or concerns regarding our maintenance windows, contact Commvault support.

## Ring Upgrade Schedule

### Batch 1 - August 18, 2026

Ring-id | Region (HomeRegion)
--- | ---
metric ring | eastus2
m100 | uksouth
m102 | westeurope
m103 | germanywestcentral
m107 | westeurope
m108 | westeurope
m110 | francecentral
m111 | westeurope
m115 | eu-central-1
m117 | southafricanorth
m118 | swedencentral
m121 | uksouth
m126 | japan
m200 | eastus2
m201 | eastus2
m202 | eastus2
m301 | westeurope
m503 | westeurope
m504 | westeurope
m505 | australiaeast
m506 | westus2
m507 | eastus2
m508 | westeurope
m509 | SouthEast Asia
m510 | westeurope
m511 | eastus2
m512 | eastus2
m513 | eastus
m514 | canadacentral
m515 | francecentral
m550 | uaenorth
m552 | uaenorth

### Batch 2 - August 25, 2026

Ring-id | Region (HomeRegion)
--- | ---
m1 | eastus2
m2 | eastus2
m3 | eastus2
m4 | eastus2
m101 | eastus2
m104 | australiaeast
m105 | uaenorth
m106 | southeastasia
m109 | eastus2
m112 | qatarcentral
m113 | centralindia
m114 | us-east-2
m116 | canadacentral
m119 | eastus2
m120 | australiaeast
m122 | newzealandnorth
m123 | us-east1
m125 | us-east
m920 | govcloud
m921 | govcloud
m922 | govcloud
m923 | govcloud
m924 | govcloud
m925 | govcloud

×

Loading...