# Backup Jobs and the Salesforce API Size Limit

To avoid exceeding the Salesforce API size limit, the Commvault software runs a full backup job until the number of API calls reaches the permissible limit for a day. The backup job is then marked as Committed and the subsequent incremental backup job continues to back up the remaining files until threshold for the next day is met. This process repeats until all the files are backed up and then the backup job is marked as Completed.

Events are generated in the following cases:

- An object fails or skips because of one of the following reasons:

  - The object is restricted by the Salesforce API.

  - The object takes too much time to back up and produces a QUERY_TIMEOUT error, or a similar error.

  - The object requires one or more filters on the query.

  - The object does not have any data to backup.

- The file does not download because the file does not exist at the time of the download.

- The file is partially downloaded due to the Salesforce API size limit or due to file corruption, and so on.

- The incremental backup operation identifies more than 100,000 records that were modified or deleted:

  - [NOTIFY_WARNING] Unusually high number of records were modified [record_number] for retrieving the updated records of [object_name]

  - [NOTIFY_WARNING] Unusually high number of records were deleted [record_number] for retrieving the deleted records of [object_name]

×

Loading...