# Dynamics 365

You can use Commvault Cloud SaaS to back up and restore Dynamics 365.

## Backups and Restores

Type of Item | Backups You Can Perform | Restores You Can Perform
--- | --- | ---
Customized tables (with change tracking enabled) Some system tables | Forever incremental backups | The current location (in place) The same table in a different environment (out of place)
All rows in tables | Forever incremental backups | The current location (in place) The same table in a different environment (out of place)

Note

- In table relationship backups, only many-to-one relationships are backed up and are backed up to three levels.

- Related rows can be restored in place up to three levels.

- Although only many-to-one relationships are backed up, there will be no loss of data because all tables with the associated environment will be backed up (excluding read-only tables).

## What Is Not Backed Up

- Audit logs

- Dynamics 365 on-prem is not supported

- Read-only tables are not backed up.

## What Cannot Be Restored

- Relationships cannot be restored out-of-place. Relationships up to 3 levels can be restored in-place.

- Read-only tables are not restored.

## Other Known Limitations

- You can only use the compare feature for records.

- Out-of-place (OOP) restores are intended for granular recovery and are not designed for disaster recovery (DR) or complete environment reconstruction.

## Supported Dynamics 365 Applications

### CRM Applications

- Customer Service

- Sales

- Marketing

- Field Service

## Supported Regions

Region | Description
--- | ---
Default Global Region | The default global version of Dynamics 365 available for enterprises, where enterprise, business essentials, and academic Dynamics 365 tenants reside.
GCC Cloud Region | The U.S. federal, state, local, or tribal government, and contractors holding or processing data on behalf of the U.S. government.
GCC High Cloud Region | The United States Department of Defense, as well as contractors holding or processing DoD controlled unclassified information.

## Authentication

Modern authentication is used to access data for backups and restores.

## Commvault SaaS subscription usage

Dynamics 365 Subscription Usage in Commvault SaaS

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