# Configuring the Exchange Mailbox User Mailbox On-Premises Environment Self-Service Dashboard

To make the Exchange Mailbox On-Premises Environment Self-Service feature visible to end users, a tenant administrator must complete the following tasks.

Important

For linked mailboxes, assign the Microsoft 365 self-service role to the user-domain mailbox and associate it with the Exchange client used to back up resource-domain mailboxes.

## Verify the Setup for the Self-Service Dashboard

You must verify that the following entities and associations are created in the Commvault software:

1. Add an Exchange Mailbox application.

2. Verify that there is a Exchange Mailbox Plan.

3. Verify that the Exchange mailboxes are backed up.

4. Verify that the Exchange mailboxes are content-indexed.

5. Complete the tasks in the following sections.

Important

- For linked mailboxes, assign the Microsoft 365 self-service role to the user-domain mailbox and associate it with the Exchange client used to back up resource-domain mailboxes.

- To support Exchange mailbox self-service access and archived email recall, we recommend deploying the Command Center server and Web Server in the same domain as the Exchange servers.

  If Exchange servers are deployed in multiple domains, deploy a separate Command Center server and Web Server in each Exchange domain.

## Create a User Group for Exchange Self Service

You must create a user group, and then assign a Self Service role so that the end users can view the Self-Service feature.

1. From the Command Center navigation pane, go to Manage > Account > Security.

2. Click the User groups tile.

   The User groups page appears.

3. At the top-right area of the page, click Add user group.

   The Add user group page appears.

4. Beside Type, leave Local group selected.

5. In the Group name box enter, a name for the user group.

6. In the Group description box, enter a helpful description of the user group, and then click Save.

## Associate the User Group with the Exchange Mailbox App and the Office 365 Self Service Role

You must associate a Self Service user group with the Exchange app, and then assign the End Users role.

1. From the Command Center navigation pane, go to Protect > Exchange.

   The Overview tab appears.

2. On the Apps tab, from the list, select the Exchange app.

   The Overview tab appears.

3. On the Configuration tab, in the Security section, click Edit.

   The Security dialog box appears.

4. From the Enter users, user groups list, select the Exchange Self Service user group that you created.

5. From the None selected list, select the Office 365 Self Service role.

6. Click Add, and then click Save.

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