Approving or Rejecting a Backup or Restore Request Using Commvault Service Catalog (System Administrator)

A Commvault administrator can approve, reject, or delete a backup or restore request using Commvault Service Catalog.

Procedure

1. From the ServiceNow navigation pane, go to My Approvals.

   The Approvals window appears.

2. Click the Requested hyperlink for a backup or restore request.

   The Approval window appears.

3. Complete one of the following steps:

   • To approve the request, click the Approve button.

   • To reject the request, enter comments in the Comments field and then click the Reject button.

   • To delete the request, click the Delete button.

Related Topics

Assigning an Administrator Role to a User in the ServiceNow Commvault Application