You can restore a client computer to another system with the same hardware and disk configuration.
Use a non-interactive restore when you do not want to manually enter client details during the process, as the required information is provided through a response file.
Before You Begin
-
Install the laptop plus package on the client computer.
-
To back up the system state of the client computer, enable the toggle key on the laptop plan creation or modification page.
To enable full machine backups with System State, the CommCell administrator must enable the option on the company page. This setting is not visible to tenant admins. Tenant admins must log out and back in to see the change.
Start the Configuration Wizard
-
From the Command Center navigation pane, go to Protect > Laptops.
-
Click the Laptops tab.
-
Click the Laptop name for which you want to perform 1-Touch Recovery.
-
In the top-right corner of the laptop details page, click the action button
, and then click 1-Touch recovery.The 1-Touch Recovery wizard appears.
Using Point-In-Time Backup
By default, the latest data and configuration settings of the client computer, backed up in the default backup set, is used to restore the client computer to another computer that has the same hardware and disk configuration.
-
To use a user-defined backup set, on the Select Recovery Points, select a backup set from the drop-down list.
-
Select a date and time.
All the data that was backed up before the specified point-in-time is restored when the virtual machine is created.
-
To recover from the latest backup and configuration, select the Recover from the latest backup and configuration check box.
-
To exclude specific folders or files, beside Exclusions click Add > Custom path, and then enter one or more file or folder paths to exclude.
-
Click Next.
The Computer And CommCell Configuration page appears.
Configuring Destination Machine Properties
-
In the CommCell Configuration section, do the following:
-
From the Associate with server group(s) list, select a server group to add the virtual machine or the physical computer.
-
In the Network gateway field, specify the network gateway name if you did not specify the server group or the specified server group is not part of any network topology. The format for the network gateway name is ‘hostname:port’.
Note
If server group or network gateway is not specified then it is assumed that the CommServe server is accessible from the destination machine.
-
From the MediaAgent list, select the Media Agent to use for the restore.
By default, the MediaAgent will be set automatically.
-
From the Copy precedence list, select a copy of the backup data to use for the virtual machine or the physical computer.
-
In the Computer Configuration section, do the following:
-
(Optional): To add the destination machine to a domain, move the Domain credentials toggle key to the right and specify credentials of an account that has the required permissions.
-
Review the Source computer boot firmware field. Possible values are BIOS or UEFI. 1-Touch recovery does not support cross-firmware machine restores.
-
-
Click Next.
The Machine Configuration page appears.
Disk Provisioning and Network Configurations
-
Select the required Volumes.
Note
Ensure that there is enough disk space available for the selected volumes.
-
In the Network section, select or add at least one network configuration with IP address and default gateway.
Note
If the source machine uses a static IP, that configuration will be pre-filled by default. If it uses DHCP, the dynamic option will be selected. Verify that the network settings are updated to match the destination machine’s requirements, whether static or dynamic.
-
Click Next.
The Advanced Recovery Options page appears.
Additional Recovery Options
-
To manually start the virtual machine, select the Do not automatically start the machine after recovery procedure is complete check box.
-
To pause the recovery wizard at an early stage on the destination machine and perform troubleshooting steps manually, select the Enable troubleshooting on the 1-Touch recovery wizard check box.
-
Click Submit.
A response file is generated and downloaded. You must use this response file during the 1-Touch restore wizard. The default validity of the exported response file is seven days. You can either extend the validity or use another access token with different validity period.
Completing 1-Touch Recovery for Windows on Destination Computer Using Response File
-
Copy the response file to a USB drive, removable disk, or a network location.
-
Connect the USB drive or the removable disk to the computer that you use to perform 1-Touch recovery.
If you want to use a network location to access the response file during the restore, follow the steps given in Accessing the Response File From an UNC Path during a Non-Interactive Restore.
If a UNC path is unavailable, you can Create a Self-Installing 1-Touch ISO.
-
Use a USB drive to boot your laptop into the OneTouch ISO environment. For more information, see Create a Bootable USB.
-
In the Language Selection dialog box, select a language from the list. To use the same language for the keyboard, click Use default keyboard for the selected language check box and click OK.
-
In the 1-Touch Recovery wizard, click OK to start the full system restore.
-
If you have saved the response file in a network location, follow the steps for Accessing the Response File from a UNC Path during Non-Interactive 1-Touch Restore to access the response file.
-
In the 1-Touch Recovery Wizard, click OK.
-
Remove the Live CD or the USB disk and restart the computer.
Related Topics
-
For detailed guidance on both interactive and non-interactive 1-Touch recovery scenarios, including configurations involving different disks or hardware, refer to 1-Touch Recovery Guide.