Install the Index Store Package for Case Manager

Install the Index Store package on the server that will act as the Index Server. The Index Server is added to the data classification plan to content index data and to perform the PII analysis.

Note

If you already have an Index Server, you can use it for Case Manager. However, a multinode index server using Index Server Cloud is not supported.

Before You Begin

Review the system requirements for Case Manager.

Procedure

  1. On the computer where you want to install the package, download the Commvault enterprise media kit installer from the Cloud Services website, and then run the installer.

  2. Follow the prompts in the installer:

    1. On the Choose the Installation Type page, click Install packages on this computer, and then proceed to the next page.

    2. If you are installing the software on the same computer as the Commvault package, on the Install Option page, click Add Packages, and then proceed to the next page.

    3. On the Select Packages page, under Server, select the Index Store package, and then proceed to the next page.

      The Index Gateway package is automatically selected when you select the Index Store package.

    4. On the Web Cache Path page, select a path to serve as the Web Server cache, and then proceed to the next page.

    5. Review the information on the Installation Summary page, and then proceed to the next page to begin the installation.

    After the packages are installed on the server, use the server to create an Index Server in the Case Manager guided setup.

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