You can automatically retire offline laptops in the company that have not communicated with the CommServe server for a specific time period. After configuring a time period for retiring offline laptops, you can also choose to configure a time period that the retired offline laptops are deleted after.
Note
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By default, a company laptop is retired if it is offline for 6 months, and retired offline laptops are never deleted.
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If the time period for retiring and deleting offline laptops is configured in a laptop plan, then the laptop plan configuration takes precedence over the company configuration. For more information about configuring the time period in a laptop plan, see Retiring Offline Laptops Associated With a Plan.
Procedure
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From the navigation pane, go to Manage > System.
The System page appears.
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Click the Laptop options tile.
The Laptop options page appears.
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On the Laptop configuration tab, in the Retire offline laptops section, click Edit
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Update the retire and delete settings:
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In the Retire laptops when they are offline for section, specify the time period that you want offline laptops to be retired after.
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In the Delete offline laptops after section, specify the time period that you want the retired offline laptops to be deleted after.
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Results
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After the time period for retiring offline laptops expires:
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The offline laptops without any associated backup data are deleted.
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The offline laptops with associated backup data remain in the deconfigured state.
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After the time period for deleting offline laptops expires, the deconfigured laptops are deleted.