Preinstallation Checklist for the CommServe Server in a Linux Environment

Use this preinstallation checklist to download the software and to gather all of the information that you need to perform the installation.

Download the Software

Use the Download Manager application to download the latest Commvault software. During the download, the application bundles an installation package with the software you chose to download. You must use the installation package to install the CommServe software.

To download the software, see Downloading Software for UNIX, Linux, and Macintosh Computers Using the Download Manager.

Determine the Installation Location

The table below describes the appropriate machine to install the CommServe software based on your environment.

Environment	Where to install the software
Standalone Server	Install on the computer that will host the CommServe software.
Disaster Recovery	If you plan to use the disaster recovery method where the CommServe fails over to an standby host, install the CommServe on the production and standby server computers.

Additional Packages Installed with the CommServe

The table below lists the packages that are installed by default during the CommServe installation.

Packages automatically selected	Notes	Additional information
CommCell Console	The CommCell Console requires Java Runtime Environment (JRE). If JRE is not installed on the computer, it will be installed along with the CommCell Console. For more information about the JRE requirements, see System Requirements - CommCell Console.	Preinstallation Checklist for the CommCell Console on UNIX
File System Core	None.	Preinstallation Checklist for the UNIX, Linux, and Macintosh File System Agent
File System	Consumes a license. The File System agent requires Microsoft Visual C++. If Microsoft Visual C++ is not installed on the computer, it will be installed along with the File System agent. For more information about the requirements, see UNIX, Linux, and Macintosh: System Requirements.	Preinstallation Checklist for the UNIX, Linux, and Macintosh File System Agent
Metrics Server	The Metrics Server package is automatically selected when you select the CommServe package. The Metrics Server package allows you to view Metrics Reports.	Preinstallation Checklist for Metrics Reporting Server
Web Server	The Web Server package is automatically selected. There are additional packages installed with the Web Server. Review the Web Server preinstallation checklist for details.	Preinstallation Checklist for the Web Server

Gather Installation Data

Refer to the items below to gather the information that you will need during the installation. Record the information before you begin installing the software, so you can refer to it during the installation.

Destination Folder for the Commvault Software

By default, the software is installed in /opt. You can change the destination folder, but it cannot be on a mapped network drive.

The installer creates a folder named Commvault under the selected installation directory.

Destination Folder for the CommServe Database

By default, the database files are installed in [installation_directory]/commvaultDB.

For drive size recommendation for Commvault binaries and databases, see “Disk partitioning” in CommServe Server: System Requirements (Linux).

Destination Folder for Disaster Recovery Files

Determine the location where you want to store the disaster recovery files. The destination folder can be a local path or a network path. If you decide to use a network path, you must have a user account with sufficient privileges to access the network.

Software Cache

The CommServe cache stores the updates, service packs, and packages released by the software provider, which you can install on client computers from the CommCell Console. By default, the CommServe cache directory is stored in [installation_directory]/commvault/SW. The drive must have at least 5 GB of free space.

You can change the default location of the CommServe cache.

The CommServe cache is not updated during the installation.

For drive size recommendation for the CommServe cache, see “Disk partitioning” in CommServe Server: System Requirements (Linux).

CommServe Name

The default names shown below are provided by the installation wizard, but you can provide different names during installation.

The default CommServe Client Name is the local name of the computer where the CommServe package will be installed.

Note

The Commserve client name must be 15 characters or less.
The default CommServe Host Name is the fully qualified domain name of the computer where the CommServe package will be installed.

Note

Verify that both the domain name and the computer name do not contain underscores.

If the CommServe computer has multiple network interface cards, the first network interface bound to the network must be used in the CommServe installation.
If you plan to configure Commserve Live Sync and wish to use a floating CommServe hostname, see Setting Up Failovers Using a Floating CommServe Name.

CommServe Database (New or Existing)

By default, the installation wizard creates a new CommServe database.

If you are reinstalling the CommServe package, you can use the CommServe database dump file that was created during a disaster recovery backup. This is useful if you need to perform one of the following tasks:

Rebuild your CommServe computer as part of a disaster recovery scenario.
Move the CommServe database to another computer as part of a hardware refresh process.

Note

If the new computer uses different IP settings than the old CommServe computer, contact your software provider to request a new CommServe license configured with the new IP address.

If you reinstall the CommServe package with other server packages, you can also submit the database dump files for the Web Server (shown as DM2) and Workflow Engine.

Commvault ID

The Commvault ID is the email address and password associated with the CommCell administrator account. You must enter an email address and password to finish the installation process.

Important

You will create the Commvault ID and the CommCell administrator account during the installation process. During this process, a user account for the Cloud Services website is also created and associated with the CommCell environment. The Commvault ID functions as the login credentials for the Cloud Services website.

By default, the installation program defines admin as the user name of the CommCell administrator account. The password associated with the admin user must meet the following strength requirements:

A minimum of eight characters
One uppercase letter
One lowercase letter
One number
One special character

After the installation, you can use the admin credentials to access the CommCell Console, Web Console, and Command Center. You can use your Commvault ID to log on to the Cloud Services website.