Note
Live Browse replaces the Exchange Offline Mining Tool. For more information, see Recovering Messages from an Offline Exchange Database.
Check log files
Problem
How can I find the reason for restore failure with Exchange Offline Mining Tool?
Solution
You can view the dbminetool log available in the log files directory.
Dirty shutdown mode
Problem
Unable to open Exchange Database.
Solution
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The database may be in dirty shut-down mode.
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The tool will automatically ask for the location of the log files.
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Provide the location of the log files.
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The tool will replay the log files on the Exchange database to bring it in to Clean Shutdown mode. The database will then be available to open.
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If the logs cannot be replayed, the tool will automatically perform a hard repair on the database. The database will then be available to open.
Examine Windows application event log
Problem
Where do I check for the reason behind restore failure?
Solution
It is good practice to examine the Windows Application Event Log and look for Exchange environmental or configuration issues that may have caused the job to fail.
Error message: Primary index is corrupt. The database must be defragmented or the table deleted
Problem
You might get the above mentioned error message while registering database for Exchange Server 2013.
Solution
To resolve this issue run the following defragmentation command:
Eseutil /d [edb file path]
Example:
Eseutil /d “E:\Mailbox\MDB01\MDB01.edb”