Applies to: Office 365 with Exchange, User Mailbox
In this procedure, you configure the Office 365 with Exchange (Exchange Online) Administrator Account.
Important
For hybrid environments, you must configure an on-premises service account and an Office 365 with Exchange (Exchange Online) service account.
Procedure
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In the CommCell Browser, expand Client Computers > client.
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Right-click the agent, and then click Properties.
The Exchange Mailbox Properties dialog box appears.
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On the Service Account Settings tab, in the Exchange Service Account area, click Add.
The Exchange Service Account Credentials dialog box appears.
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Configure the on-premises service account by doing the following:
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From the Service type list, select the version of your on-premises server.
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Type the credentials for the Exchange Administrator, and then click OK.
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Configure the Office 365 with Exchange Administrator service account by doing the following:
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In the Exchange Service Account area, click Add.
The Exchange Service Account Credentials dialog box appears.
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From the Service type list, select Exchange Online.
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In the Email address box, type the SMTP address of the Office 365 with Exchange Administrator account.
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Type the credentials for the Office 365 with Exchange Administrator account, and then click OK.
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