Configuring the Proxy Server

The proxy server for the ContentStore is a component of the Web Console that must be configured to use Outlook Add-In with ContentStore Email Viewer.

The proxy server for ContentStore communicates with the Web Server and the Search Engine to retrieve messages that have been archived and content indexed, and displays them in the ContentStore Email Viewer node of Microsoft Outlook.

The method you must use to configure the proxy server for the ContentStore will depend on whether you are using a new or existing Web Console to deploy Outlook Add-In with ContentStore.

Before You Begin

• The proxy service runs on Internet Information Services (IIS), which, by default, uses port 81 on the Web Console computer. Open port 81 on your firewalls to allow access to Outlook Add-In With ContentStore.

• If you install the proxy server on a client that is in the perimeter network (DMZ), then you must configure access between the proxy server client and the Active Directory server in your environment.

• Verify that you installed Proxy Server for ContentStore on a Web Console computer that is in the same domain as the end-user mailbox.

Scenario 1: Configuring the Proxy Server for ContentStore on a New Web Console Installation

If you install a new Web Console for Outlook Add-In with ContentStore, then you will be prompted to configure proxy server during the Web Console installation process.

Procedure

1. Install the new Web Console according to your requirements. See Deploying the Web Console.

2. When you install the Web Console, at the Configure Proxy Service prompt, select the Configure Proxy Service check box.

   When the Configure Proxy Service check box is selected, Windows Authentication and Internet Information Services (IIS) are also enabled on the Web Console.

   Note

   If the computer you are using for the Web Console installation already has IIS enabled before you begin the installation, then proxy server for ContentStore will be configured on the Web Console automatically. In this case, you will not be prompted to install the proxy server for ContentStore during the installation process.

Scenario 2: Configuring the Proxy Server for ContentStore on an Existing Web Console

If you deploy Outlook Add-In with ContentStore on an existing Web Console in your environment, then you must configure the proxy server for ContentStore on the Web Console client from the CommCell Console.

Procedure

1. In the CommCell Console, expand Client Computers.

2. Right-click the client where the Web Console is installed, and then click Tools > Create Proxy for ContentStore.

3. When prompted, enter the credentials of a user who has permissions to perform push installs on the client from the CommCell Console.

   A message appears that displays the results of the operation.