If the Workflow Engine is installed on a computer other than the CommServe computer, you must set up a Microsoft SQL Server Agent to back up the Workflow Engine (WFEngine) database.
Procedure
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On the computer where the Workflow Engine is installed, install the SQL Server Agent:
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To prepare for the installation, review the Preinstallation Checklist for the SQL Server Agent.
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For the installation steps, select the installation method that is most appropriate for your environment.
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Configure the SQL Server Agent to back up the Workflow Engine (WFEngine) database.
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Schedule backups of the Workflow Engine database.
Tip: Perform a full backup of the Workflow Engine database every day and set the retention to five days.
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Plan for a disaster recovery situation.
If the Workflow Engine is installed as a stand-alone configuration, use Disaster Recovery (DR) backups to backup the database. See Performing Disaster Recovery (DR) Backups for more information.