Disabling the Double-Click Message Recall from a Stub

By default, users can recall a message when they double-click a stub. However, you can disable this option.

Procedure

  1. On the client where the agent is located, disable user impersonation by adding the DisableDoubleclickRecall additional setting as shown in the following table.

    For instructions about adding the additional setting from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console.

    Property

    Value

    Name

    DisableDoubleclickRecall

    Category

    iDataAgent\CVExMetadata

    Type

    Integer

    Value

    1

  2. Run an archiving job.

    Recalling messages by double-clicking the stub is disabled.

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