Erasing Data on Your Missing Laptop from the Web Console

When you report your laptop missing, you have the option to erase files on your laptop. The erase action skips the folders and deletes only the files on the missing laptop.

Caution

When you erase files from a missing laptop, the files are erased immediately or the next time the laptop connects to the Commvault environment through an internet connection or a network connection. Once confirmed, this action cannot be undone.

Before You Begin

Before you can erase data on your laptop, you must report your laptop missing.

Procedure

  1. Log on to the Command Center.

    The Dashboard page appears.

  2. From the navigation pane, go to Protect > Laptops.

    The Laptops page appears.

  3. Click Settings for the laptop that you want to erase.

    The laptop properties page appears.

  4. In the upper-right corner of the page, click the action button action_button, and then click Erase Content.

    The Secure Erase Content dialog box appears.

  5. To change the data included in the erase operation, in the Include Files/Folders section, enter the path to the data.

  6. To change the data excluded from the erase operation, in the Exclude Files/Folders section, enter the path to the data.

  7. Choose whether you want to erase all data or only some specific files and folders:

    • To erase contents in the Include Files/Folders section and skip the paths and file types in the Exclude Files/Folders section, select the check boxes for the items in corresponding sections.

    • To erase everything, select the Erase all data including system files and folders check box.

      Caution

      Select the Erase all data including system files and folders check box only if you are certain that you want to erase the data. After you erase the data, you cannot recover it.

  8. Click Erase Now.

    The Erase Content Warning dialog box appears.

  9. Type the confirmation message, and then click Yes.

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