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Installing Laptop Backup for Mac End Users

You can install backup software on your laptop using the installation package provided by your administrator.

Procedure

  1. Access the Command Center by doing the following:

    • If you received an email from your administrator with a link to the backup software, click on the link in the email.

    • Open your web browser and type the Command Center URL provided by the administrator in the address bar.

      The URL should be in the following format: http://<HostName>:<Port>/commandcenter, for example: http://client.mydomain.com/commandcenter.

      Note

      • If port 80 is used, then you do not need to specify it in the URL.

      • By default, the Command Center URL uses HTTP. You can also use HTTPS if you want to use secure access. To set up secure access, see Configuring Secured Access.

  2. In the Login screen, enter your active directory login credentials and click Login to access the Command Center.

    The Command Center Dashboard page appears.

  3. From the navigation pane, go to Web console > Download center.

  4. On the Download Center page, download the Commvault.pkg package.

    If you are unable to download the package, contact your System Administrator.

  5. Double click the Commvault.pkg file that you downloaded.

    The installation wizard opens.

  6. On the installation wizard, double click the Commvault icon to start the installation:

    • If the CommServe is configured to authenticate users performing installations in the CommCell, the CommServe Authentication page is displayed. Enter your active directory login credentials and then click Continue.

    • If a firewall is enabled on the Mac computer, you might be prompted to allow some programs (such as cvd and cvfwd) through the local firewall. To continue the installation, click Allow when prompted.

  7. Your Mac laptop might ask for your password to allow the software installation. Enter the password and then click Allow.

    During installation, you can use the View menu to monitor the installer log and review the services status, among other operations.

    After the installation completes, the Edge Monitor application is displayed. If Edge Monitor is not displayed, you can open it from the Applications window of your Mac laptop.

  8. On the Welcome page, enter your Web Console credentials in the User Name and Password boxes, and then click Sign In.

    If SAML integration is enabled, enter the domain name\user name or the email address, and then press Tab.

    Edge Monitor automatically redirects to the Idp login screen to authenticate the user. If Active Directory (AD) users are authenticated using an IWA (Integrated Windows Authentication) server, then the IDP attempts a single sign-on login using the credentials of the AD user who is logged on to the computer. For more information on configuring identify servers for SAML users, see Adding Identity Servers.

    To register using the authcode, click using Authcode, and then enter the authcode that you obtained from the administrator. Click Sign In.

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