The following sections list the alert types available within the Operation category along with important details such as:
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User permissions needed to use the alert
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CommCell entities that can be associated with the alert
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Criteria that trigger the alert
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Available alert tokens
Event Viewer Events
Use this alert to monitor operations occurring in the CommCell.
Advanced search options are available for some of the criteria for this alert type. To set advanced options in the Advanced Criteria Options dialog box, click the ellipsis [...] button next to a criterion.
User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
Advanced Criteria Options |
Administrative Management or Alert Management |
Client groups, clients |
Severity |
Information |
A CommCell event was marked with one of the following severities:
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Not available |
Job ID |
Information |
The job ID associated with the CommCell event. |
Regular Expression For example, to search for multiple job IDs using regular expressions, type a pipe (|) between each ID: 12950|12899|12900 |
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Program |
Information |
The CommCell program that generated the event. For example, Job Manager, CVD, or Media Manager. |
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CommCell |
Information |
The name of the CommCell from where the event is generated. |
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Event Code |
Information |
The event ID associated with the CommCell event. Use this criterion if a specific CommCell event shows an unexpected behavior. |
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Description |
Information |
A CommCell event with a specific description. For example, this alert can be triggered if the event description has the word "fail" in the description. |
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Locale |
Information |
The language of the CommCell event. By default, it is English. |
Not available |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
CommServe Failover
Use this alert to monitor CommServe failover events.
User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
Administrative Management |
Not available |
Failover activity |
Information |
A failover event occurred. |
Failover completed |
Information |
A failover operation completed successfully. |
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Failover failed |
Critical |
A failover operation failed to complete. |
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Failover started |
Information |
A failover operation started. |
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Passive node is not reachable |
Warning |
One of the passive nodes in the failover cluster is not reachable. |
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Production CommServe is not reachable |
Critical |
The active, production CommServe host is not reachable. |
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Production CommServe is not running |
Critical |
The active, production CommServe host is not running. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.
Admin Alert
Use this alert to monitor CommServe administration events.
User Permissions |
Associated Entities |
Criteria |
Severity Level |
Description |
Administrative Management |
Client groups, clients |
Access node is overloaded |
Information |
Utilization of CPU, nemory, or disk is higher than the system-defined threshold. The Commvault software does the following:
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Not available |
Anomaly in events |
Information |
The frequency or occurrence of the events does not match the system threshold. |
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Not available |
Anomaly in number of failed jobs |
Information |
The number of failed jobs is more than the system threshold. |
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Not available |
Anomaly in number of pending jobs |
Information |
The number of pending jobs is more than the system threshold. |
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Not available |
Anomaly in number of succeeded jobs |
Information |
The number of succeeded jobs is less than the system threshold. |
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Client groups, clients |
Job activity anomaly |
Information |
The number of created, deleted, or modified files in a backup job changes abruptly from the normal behavior or the total backed up root size increases or decreases short. |
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Client groups, clients |
May miss SLA |
Information |
The client computer may miss the SLA. The alert is triggered in the following cases:
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Client groups, clients |
Missed SLA |
Information |
The client computer missed the SLA. The alert is triggered in the following cases:
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Client groups, clients, storage policies |
Runtime anomaly in jobs |
Information |
The runtime of the jobs is more than the system threshold. |
To see the tokens available for this alert, see Alerts and Notifications - Tokens.