In some situations like hardware refresh, it may be essential to perform an up-to-date backup of the CommServe host without losing any activity. The following procedure outlines the steps to perform a 'no loss' backup and recovery of a CommServe host.
Procedure
Step 1: Suspend all running jobs.
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From the Job Controller, right-click and then click Multi-Job Control.
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Click Suspend.
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Click All Jobs.
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Click OK.
Step 2: Disable activities and schedules.
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From the CommCell Browser, right-click the CommServe and select Properties.
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On the Activity Control tab, clear ALL check boxes except the following:
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Enable All Job Activity
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Enable Data Management
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Click OK.
Step 3: Perform a Disaster Recovery (DR) Backup.
For more information on performing DR Backups, see Performing Disaster Recovery (DR) Backups.
Step 4: Stop Services.
From the CommServe host:
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Click Start and point to All Programs.
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Click Commvault > Process Manager.
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Under the Services tab, right-click a running service and then click Stop.
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A message appears that asks if you want to stop the services.
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Click Yes.
See Controlling Services on Windows for additional information.
Step 5: Rename the existing databases.
Rename the existing databases in the production CommServe host as follows:
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From CommServ, DM2, CVCloud and WFEngine
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To CommServ_do_not_use, DM2_do_not_use, CVCloud _do_not_use and WFEngine_do_not_use
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Open SQL Management Studio.
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Right-click the <database> and then click Rename.
For additional information on renaming a database, refer to SQL Server documentation available in https://docs.microsoft.com/en-us/sql/relational-databases/databases/rename-a-database#SSMSProcedure.
Step 6: Restore the DR backups in a new host, using the Recovery Assistant Tool.
For more information on recovering DR Backups using the Recovery Assistant Tool, see Recovery Using the Recovery Assistant Tool.
Step 7: Restart Services.
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Click Start and point to All Programs.
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Click Commvault > Process Manager.
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Under the Services tab, right-click a stopped service and then click Start.
See Starting a Service for additional information.
Step 8: Enable all activities and schedules.
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From the CommCell Browser, right-click the CommServe and select Properties.
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On the Activity Control tab, select ALL check boxes to enable activities and schedules.
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Click OK.
Step 9: Resume all jobs.
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From the Job Controller, right-click and then click Multi-Job Control.
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Click Resume.
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Click All Jobs.
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Click OK.